Job overview

The Sterile services Quality / Training co-ordinator will support the Sterile Services Manager to deliver, evaluate and continuously improve training and competency programmes for sterile services staff.

The post holder will promote high standards of decontamination practice, a culture of safety and continuous improvement throughout the department through effective communication, coaching, and professional support, in line with national guidance (e.g. WHTM 01-01), regulatory requirements (e.g. ISO13485:2016), and BCUHB policies.

This post holder is a key member of the Sterile Services team and will be required to provide support in the development of service improvements and assist with, or undertake specific tasks/projects as required to enhance workforce capability and service quality.

Main duties of the job

Support Management with quality documents e.g. SOPs, polices , IFUs and staff training records.

Support internal and external audits, ensuring evidence is up-to-date and actions are completed on time.

Monitor and investigate non-conformities, assisting with root cause analysis and tracking corrective and preventative actions. 

Co-ordinate staff training compliance, ensuring all competencies and annual updates are recorded and current. 

Review process checks, traceability data and compliance records to ensure standards are consistently met. 

 Liaise with clinical users, acting as a point of contact for quality queries, service issues and information requests. 

Prepare quality reports, performance summaries for Management.

Support implementation of service improvements, including quality, workflow and documentation updates. 

Ensure adhere to national standards, manufacturer instructions for use (IFUs) and Departmental and Health board procedures and policies.

Promote a positive quality culture, encouraging good practice, accuracy and accountability across the department.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.