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Job summary

Main area
Surgical Directorate
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
050-AC483-1125
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Glan Clwyd Hospital
Town
Bodelwyddan
Salary
£31,516 - £38,364 per annum
Salary period
Yearly
Closing
03/12/2025 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Assistant Service Manager

Band 5

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

 

 

Job overview

A permanent and a 12 month secondment role full time position has arisen for the role of Assistant Service Managers within the Surgical Management Team at Glan Clwyd Hospital.

The Assistant Service Manager will be responsible for the provision of operational and day to day management of clerical and administration services within the Surgical Directorate. 

Main duties of the job

The post holder will support in the achievement of key operational and strategic objectives for the Directorate, contributing where appropriate to the production of business cases and operational plans. 

The post holder, as part of the Directorate Management Team, will also provide support to achieving standards laid out by the Welsh Government and has a key role in ensuring waiting time targets are met.  This will involve monitoring waiting times, capacity and demand, identifying problem areas and working with the Operational Management Team to resolve issues and ensure a co-ordinated approach to the delivery of services.  The post holder will ensure that routine and ad-hoc information is provided to support the monitoring and achievement of all performance related targets.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. 

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria
  • Meets all essential criteria as per attached job description/person specification
Desirable criteria
  • Meets all desirable criteria as per attached job description/person specification

Experience

Essential criteria
  • Meets all essential criteria as per attached job description/person specification
Desirable criteria
  • Meets all desirable criteria as per attached job description/person specification

Values

Essential criteria
  • Meets all essential criteria as per attached job description/person specification
Desirable criteria
  • Meets all desirable criteria as per attached job description/person specification

Other

Essential criteria
  • Meets all essential criteria as per attached job description/person specification
Desirable criteria
  • Meets all desirable criteria as per attached job description/person specification

Aptitude and Abilities

Essential criteria
  • Meets all essential criteria as per attached job description/person specification
Desirable criteria
  • Meets all desirable criteria as per attached job description/person specification

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Vicky Hughes
Job title
Site Specialty Manager
Email address
[email protected]
Telephone number
03000 846813
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