Job summary
- Main area
- Womens Services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 7.5 hours per week
- Job ref
- 050-AC522-0725
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Glan Clwyd Hospital
- Town
- Bodelwyddan
- Salary
- £25,313 - £26,999 per annum, pro rata
- Salary period
- Yearly
- Closing
- 05/08/2025 23:59
Employer heading

Medical Support Secretary - Obstetrics and Gynaecology
Band 3
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.
Job overview
Working as a member of the Obstetrics & Gynaecology Team team, providing efficient and effective secretarial support for Consultant Obstetricians & Gynaecologists, thereby supporting the delivery of high quality service to patients and staff within the Specialty.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
- Accurately carry out from audio/copy/shorthand the typing of patient related correspondence/reports using the appropriate software to agreed organisational standards/competencies. (Please refer to person specification and training specification).
- Produce standard letters on behalf of the clinical team.
- Type complex reports/letters, ensuring accuracy and within specified timescales.
- Ensure that accurate, timely information is entered and maintained on the appropriate patient information system.
- Assist in maintaining the specialty waiting list, ensuring accuracy of information on relevant system ensuring:
(a) waiting lists are fully utilised.
(b) short notice cancellations are replaced.
(c) routine patients are admitted chronologically.
- Enter patients onto waiting list, rearrange or cancel outpatient’s appointments on WPAS system, ensuring accuracy of data.
- Process casenotes via IFIT in a timely manner.
- Request/dispatch casenotes from/to locations, Health Board as necessary, ensuring a timely response.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and/or Knowledge
Essential criteria
- GCSE or equivalent in English Typewriting/Word Processing – RSA III or equivalent Audio typing RSA III or equivalent Microsoft Office or equivalent
Desirable criteria
- Shorthand ECDL AMSPAR/BSMS PiMS database Knowledge of medical terminology
Experience
Essential criteria
- Medical secretary experience Comprehensive secretarial experience Experience of general office procedures
Desirable criteria
- Previous experience in a health care environment
Aptitude and Abilities
Essential criteria
- Organisational Skills Effective communication skills, both written and verbal Ability to prioritise and meet deadlines Problem solving abilities Numerical/literacy skills
Desirable criteria
- Supervisory skills Ability to manage change Welsh Speaker or willing to learn
Values
Essential criteria
- Good presentation Ability to work in a team/work unsupervised Friendly and approachable Confident Ability to cope with distressing situations Sensitive and professional approach to dealing with patients/public
Desirable criteria
- Flexibility in meeting service needs Evidence of lifelong training
Other
Essential criteria
- Diplomacy People skills Ability to work on own initiative Ability to work under pressure Confidentiality
Desirable criteria
- Appreciation of the responsibilities of health care environment
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Rachael Thistleton
- Job title
- Service Manager (Central YGC) for Womens Services
- Email address
- [email protected]
- Telephone number
- 03000 845303
- Additional information
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