Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 083-6152187-LL
- Employer
- Sirona care & health CIC
- Employer type
- NHS
- Site
- Hampton House
- Town
- Bristol
- Salary
- £25,147 - £27,596 Per Annum
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Senior Administrator
NHS AfC: Band 4
Please note that if you apply for a position with Sirona care & health, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.
We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.
Job overview
Would you like to be a part of a friendly, dedicated administration team? The Bristol MSK /POD service is a service for patients with musculoskeletal conditions. We are looking for a Senior Administrator to join our team!
Main duties of the job
You will be a senior member of the Sirona MSK admin team and will be responsible for overseeing the day-to-day work of other members of the administrative team in the defined localities. This will include ensuring optimisation of administrative processes, including appointment booking, workforce allocation, caseload management, patient communication, and post-clinic actions. You will be required to support diary, template and document builds within our electronic notes system (EMIS) and will be responsible for monitoring and supporting data quality, audits, and performance reports.
You will also be required to deal with concerns, complaints, and adverse events, escalating to your line manager as appropriate. As a senior member of the administrative team, you will hold line management duties and be responsible for training and mentoring new staff and existing colleagues. You will have negotiation skills to engage others to achieve results. You will also assist the Band 5 admin lead(s) in planning and maintaining adequate staffing levels, including recruitment. There may be a requirement to deputise for a Band 5 admin lead in periods of absence.
Duties described are not exhaustive and may be varied from time to time. The Sirona values are integral to the way you are expected to perform.
Working for our organisation
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!
We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits we offer.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find as an attachment on this vacancy.
Detailed job description and main responsibilities
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
Person specification
Qualifications
Essential criteria
- Significant practical experience in a wide range of relevant administrative procedures, preferably supported by an NVQ 3 in administration or equivalent training/demonstrable experience.
- Numeracy and Literacy level 2 qualification or equivalent demonstrable experience.
Knowledge, Skills & Experience
Essential criteria
- Knowledge of how to train/mentor others and, where relevant to the role, how to line manage others
- Experience of Administration work relevant to the position applied for.
- Knowledge of Diary management and organising meetings/clinics/event
- Range of IT skills including electronic communication, text processing, spread sheets and data bases
Desirable criteria
- Experience of working in a healthcare organisation
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Simon Emmerson
- Job title
- MSK Physiotherapy Support Lead
- Email address
- [email protected]
- Telephone number
- 0300 125 6555
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