Job overview

Please note, we cannot offer a Certificate of Sponsorship for this role.

If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered.

We are seeking an experienced Senior Administrator to join our  administrative team.  You will support a Community Integrated Neighbourhood Team in South Gloucestershire and will predominately work closely with the Therapy team.

You will work well as part of a team within a very busy locality coordination office, be supportive to the Locality Managers, the wider clinical teams, admin team and be familiar with patient data base systems.  The Therapy administrator role involves working alongside the Therapy team to allocate patient visits,  therefore this role will be appealing to those with a methodical and logical way of working.

Required hours of work will be 37.5 hrs per week. Hours are between 8am and 8pm, 7 days per week, on a rota basis. This role is in person, based predominantly in Woodlands, Bradley Stoke, but will be required to visit our other base in Warmley. Shifts are roster based to include one 8pm finish per week and one weekend shift per 3 / 4 weekends per month.

We are looking for an individual who is motivated, enjoys applying a logical approach to tasks, has a great ability to anticipate needs and seeking solutions, we look forward to hearing from you.

Main duties of the job

Lead and manage the review, coordination and allocation of referrals and patient visits within the locality working closely with other services to achieve timely patient hospital discharges and efficient care allocation.

Support to Managers including proactively arranging meetings, booking appointments, minute taking at meetings, new initiatives, projects, audits, staffing trackers (recruitment, terminations, Bank staff etc) and budgets.

Coordination of team capacity and staffing rotas.

Lead and manage community team administrators.

To work collaboratively with the other locality administrators to imbed consistent and high quality support and systems across the service.

Responsible for training and development of Band 3 administration staff within the team and to provide ad hoc training and support across the whole team when new initiatives are implemented.

Plan and organise a broad range of complex activities, reprioritising own workload at very short notice as urgent issues or new tasks arise.

To provide short term support and coordinate cover within the team in the absence of Band 3 administration staff e.g. sickness cover.

To establish good communication systems within the locality, ensuring a culture of openness and efficiency.

Provision of support and escalation of issues that arise within the teams regarding referrers, patients and relatives and managing or escalating appropriately as the situation demands.

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’  pro rata annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.