Job overview

We are looking to appoint an enthusiastic, efficient and motivated individual to join our inpatient admin coordination team. Our coordination team are integral to the smooth running of the ward to support excellent patient care.

You will work as part of the mutli-disciplinary team to coordinate the flow of patients and information through the wards. This may be relating to admissions from our acute hospitals, liaison with health professionals and relatives visiting the ward or maintaining stock and medical supplies. We work as a team so train all staff in all aspects of the role but can support staff to specialise and take on responsibility in specific areas if they have a special interest.

The role includes some telephone contact with patients, relatives, and a broad range of staff across the organisation. You will need to be computer literate, be familiar with Microsoft Office and have good communication, with a positive, flexible approach to your workload. If you like to be kept busy and enjoy the satisfaction of knowing you have made a difference, we would like to hear from you.

Main duties of the job

• Supporting smooth patient flow in and out of the rehab units.
• Using initiative to manage and prioritise own workload, work independently in planning and organising tasks, with support from the Operations Partner.
• Provide daily routine administrative tasks including: email, telephone calls, photocopying, filing, scanning, typing, disposal of sensitive material (this list is not exhaustive) whilst maintaining confidentiality.
• Use a range of media to communicate with others including face to face, telephone, e-mail, letter and conference calls.
• A point of contact to healthcare professionals and others (including patients, carers, and external partners) by telephone taking messages and passing them on promptly and efficiently.

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.