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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (Part time roles available)
Job ref
083-7866510-WW
Employer
Sirona care & health CIC
Employer type
NHS
Site
Osprey Court
Town
Bristol
Salary
£25,760 - £27,476 pro rata, per annum
Salary period
Yearly
Closing
27/03/2026 23:59

Employer heading

Sirona care & health CIC logo

NST Coordinator

NHS AfC: Band 3

Please note that if you apply for a position with Sirona care & health, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.

We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Job overview

Join our new Neurodiversity Support Team and play a key role in helping schools across BNSSG better understand and support neurodivergent children and young people.

We are looking for Coordinators to join this developing team and help shape a new way of supporting neurodivergent children and young people across the region!

The Neurodiversity Support Team is a multidisciplinary clinical service working in partnership with education settings to deliver high-quality Neurodivergent Needs Analyses. The team provides expert guidance, consultation and quality assurance to ensure needs profiles are consistent, meaningful and impactful.

As part of a system-wide programme, the service is introducing Neurodivergent Needs Analysis across Bristol, North Somerset and South Gloucestershire (BNSSG). The team works closely with schools across the region, providing training, consultation and practical support to help them better understand and respond to the needs of neurodivergent children and young people.

The service champions early intervention and a needs-led approach, focusing on each child or young person’s strengths and challenges rather than diagnostic labels.

Main duties of the job

As the NST Coordinator, you will provide high-quality administrative and coordination support to the Neurodiversity Support Service, helping ensure the smooth delivery of Neurodivergent Needs Analyses, training and communication with families, education settings and partner organisations.

Working closely with the wider team, you will play an important role in supporting efficient, well-organised service processes and ensuring information is managed accurately and securely.

Key responsibilities include:

  • Coordinating administrative processes to support day-to-day service delivery

  • Arranging meetings, training sessions and service activities

  • Acting as a point of contact for families, schools and partner organisations

  • Managing enquiries and supporting clear communication across the service

  • Maintaining accurate records and managing information in line with organisational standards

  • Supporting the organisation and coordination of Neurodivergent Needs Analyses

  • Contributing to efficient, inclusive and responsive service processes

  • Upholding confidentiality, safeguarding procedures and professional standards

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

 

Detailed job description and main responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

If you refer to qualifications or employment history in your supporting statement that is not reflected in your application form, this information may be discounted. 

We are unable to offer sponsorship for this position, if you require a visa to work in the UK  you must have a minimum of 14 months remaining on your visa. If you do not declare your visa end date in your application it may be discounted.

Person specification

Skills, Experience and Knowledge Required

Essential criteria
  • Be able to prioritise tasks from a number of people
  • Able to use Microsoft Office systems with good keyboard skills
  • An understanding of patient administration and other related systems
  • An understanding of data protection, patient confidentiality and freedom of information policies as they relate to waiting list management
  • Experience of working with a team to achieve targets and deadlines
  • An understanding of the importance of meeting neurodivergent needs, regardless of any potential for diagnosis
Desirable criteria
  • Previous experience of patient booking and event booking processes to interpret information and take appropriate action
  • Experience of working in an NHS organisation or similar
  • Experience of prioritising work in a busy, multi-professional team environment
  • Experience of communicating with patients/clients where there may be barriers of acceptance or understanding
  • Clear understanding and ability to manage a number of workstreams, often requiring a tailored approach to working relationships with individual clinical staff

Qualifications and Training Required

Essential criteria
  • A good basic education to GCSE standard or an equivalent including an A-C in both English and Mathematics
Desirable criteria
  • NVQ level 3 in Business Administration
  • Safeguarding Children Training at Level 2

Employer certification / accreditation badges

We are a Living Wage EmployerApprenticeships logoPositive about disabled peopleInvestors in People: GoldCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Happy to Talk Flexible WorkingQNIInclusion UK

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rebeccah Alderson-Love
Job title
Neurodiversity and Improvement Operational Lead
Email address
[email protected]
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