Job summary
- Main area
- Administration support
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (Wednesday - Friday)
- Job ref
- 083-6284627-LW
- Employer
- Sirona care & health CIC
- Employer type
- NHS
- Site
- Patchway Locality Hub
- Town
- Bristol
- Salary
- £22,816 - £24,336 pro rata
- Salary period
- Yearly
- Closing
- 21/05/2024 23:59
Employer heading
Therapies Secretary
NHS AfC: Band 3
Please note that if you apply for a position with Sirona care & health, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.
We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.
Job overview
To provide comprehensive secretarial/administration support to the Children’s Therapy Service. Act as an effective link across hospital staff, other departments, GPs and the general public and other relevant bodies.
Main duties of the job
- To provide a comprehensive administration service to support in the day to day running of the service.
- To act as a contact point and liaise with patients, teaching staff, education, social services and other staffing groups within the Trust over the telephone and face to face.
- To maintain and monitor the waiting list at the direction of the Head of Therapies/ Service Manager sending out acknowledgement letters to parents and making initial appointments for joint assessments.
- Ensure all clerical activity is recorded accurately for activity purposes in a timely manner. This will involve using the EMIS IT system for registering and discharging referrals and recording clinical outcomes
- Ordering of stationery/office supplies
- To assist with data collection/data management.
- To undertake any necessary photocopying, filing, emailing and other administrative duties
- To organise interpreting services prior to patient/carers appointments when requested.
- To effectively deal with centralised emails on behalf of the service.
- To understand and maintain a high standard of confidentiality adhering to the Trust Data Protection policy
- To undertake training as and when necessary.
- To work across CCHP sites as required.
- To have a flexible approach and undertake any other duties appropriate to grade and needs of the department/ wider team as agreed between the post holder and the Admin Manager.
Working for our organisation
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find attached to this vacancy.
Detailed job description and main responsibilities
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
Person specification
Qualifications
Essential criteria
- RSA 2 standard or equivalent
- Sound Qualification in English
Skills
Essential criteria
- Audio/copy typing skills
- Good communication/written skills
- Good telephone manner and able to deal sensitively with enquiries
- Able to prioritise and plan daily workload
- Able to use initiative and judgement in dealing with non routine enquiries and situations
Desirable criteria
- Able to use EMIS system for Child Health
Knowledge
Essential criteria
- An understanding of confidentiality
- Knowledge of a range of secretarial procedures
Desirable criteria
- Understanding of basic medical terminology
Experience
Essential criteria
- Experience of working under pressure
- Experience of working in a multi disciplinary and busy team environment
- Experience of working to protocols and procedures
- Good attention to detail and completion of tasks to deadlines
- Experience of talking to patients, service users
Desirable criteria
- Experience of working in the NHS or similar organisation
- Experience within a broad based clerical role
Employer certification / accreditation badges
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Amy Moulding
- Job title
- Admin Manager
- Email address
- [email protected]
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