Job summary
- Main area
- Healthcare Support Worker
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 050-ACS370-0725
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Chirk Community Hospital - Ceiriog Ward
- Town
- Chirk
- Salary
- £23,970 per annum
- Salary period
- Yearly
- Closing
- 14/07/2025 23:59
Employer heading

Health Care Support Worker - Ceiriog ward
Band 2
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
A vacancy has become available for a HCSW.
Our aim is to provide quality, planned care for the patients. The successful candidates will work as part of a team of nurses responsible for providing, maintaining and co-ordinating a high standard of planned holistic care and nursing treatments, under the indirect supervision of the nurse in charge of the Hospital.
The role involves assisting patients to meet their personal care needs, recording observations and completing bedside documentation. Health Care Support Workers are also required to carry out general cleaning in the clinical environment by preparing bed spaces and cleaning equipment.
In each shift, HCSW are allocated to provide care for a group of patients. Duties include but are not inclusive to providing personal care; assisting with serving meals and drinks throughout the day; recording observations and accompanying patients for investigations.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
- Assist the Registered Nurse in delivering a high standard of holistic patient care in all clinical settings, ensuring that the patient’s dignity and equality is maintained at all times in line with organisational requirements.
- To perform tasks this will include venepuncture, ECG on patients as delegated by the trained nurse and within the limits of training and knowledge.
- Perform patient observations, blood pressure / temperature and pulse. Observe and report any changes in patient’s condition to the Registered Nurse.
- Participate in maintaining patients nursing records to ensure information is accurate and up to date. Support individuals (prior to, during and following clinical procedures or investigations).
- Chaperone patients when required and assist with medical procedures by trolley preparation. This will include being vigilant in relation to strict infection control procedures.
- Contribute and assist in the moving and handling of individuals ensuring that organisational guidelines and policies are met.
- Ensure that patients and carers / relatives are involved in the care procedures, ensuring that they understand and are able to give consent.
- Participate in ensuring that patient needs are met by working collaboratively with other professionals and agencies, especially in relation to ongoing care needs.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
- Maintain confidentiality with sensitive information.
- Support the multidisciplinary team in service development.
- Participate in the effective and efficient use of physical and financial resources. This includes the correct rotation of stock to maximise supplies.
- Responsible for the ordering of supplies to ensure efficiency and cost effectiveness·
- Take a proactive role in the management of risk, i.e. risk assessments, reporting incidents near misses and hazards.
- Assuming all reasonable precautions for a safe and secure environment for self and others in accordance with Health & Safety legislation, reporting any areas of concern to the line manager.
- Ensure compliance with policies, procedures and clinical guidelines for self and others.
- Assist in the monitoring of standards and quality of nursing care.
- Participate in the patient and public involvement activities.
- Promote people’s equality, diversity and rights.
Person specification
Qualifications
Essential criteria
- Good general education
- Evidence of completion of QCF at Level 2/to obtain or equivalent within 6 months whilst in post
- Knowledge of consent and patient confidentiality
Desirable criteria
- Have an understanding of role and function of Health Services
- Understanding of risk management and health and safety issues
Experience
Essential criteria
- Previous / current role to demonstrate working with members of the public
Desirable criteria
- Experience of working in care setting.
Aptitude and Abilities
Essential criteria
- Ability to maintain clear accurate records. .
- Effective interpersonal and communication skills
- Evidence of IT skills
Desirable criteria
- Y gallu i gadw cofnodion clir a chywir. .
- Sgiliau rhyngbersonol a chyfathrebu effeithiol
- Tystiolaeth o sgiliau TG
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Natalie Lippit
- Job title
- Interim Locality Matron
- Email address
- [email protected]
- Telephone number
- 03000 850 003
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