Job summary
- Main area
- Administrative and Clerical
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 050-AC620-0825
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Ysbyty Bryn y Neuadd
- Town
- Llanfairfechan
- Salary
- £27,898 - £30,615 per annum, pro rata
- Salary period
- Yearly
- Closing
- 11/09/2025 23:59
Employer heading

Therapies Service Administrator
Band 4
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
An exciting opportunity has arisen for a motivated and organised Service Administrator to join our Therapies team, based at Ysbyty Bryn y Neuadd.
In this key role you will support the day-day operational and administrative functions across Therapy services. Working under the guidance of a Business Manager and Therapies Management Team, you will help maintain efficient office systems and contribute to cohesive and supportive administrative functions.
Main duties of the job
The successful candidate will support the Occupational Therapy Head of Service, their deputies, and the teams they manage with secretarial and administration tasks and will be a point of contact for staff within the service for administrative queries. They will also be responsible for line management, support and supervision of delegated A&C staff employed within Therapies West.
The role requires excellent organisational skills, sound judgement, the ability to prioritise competing deadlines with minimal supervision and a commitment to handling confidential information appropriately.
This is a vital position within the team, playing an important part in ensuring high quality care and services for our patients.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and Knowledge
Essential criteria
- Educated in English and maths to GCSE standard (A -C) or equivalent
- NVQ level 4 in admin or equivalent experience
Desirable criteria
- Supervisory qualification/experience
Experience
Essential criteria
- All essential criteria
Desirable criteria
- Significant previous NHS experience in a Higher Clerical, secretarial or supervisory role
Skills and Attributes
Essential criteria
- All essential criteria
Desirable criteria
- All desirable criteria
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Karen Bullock
- Job title
- Occupational Therapy Service Manager (West)
- Email address
- [email protected]
- Telephone number
- 03000 852888
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