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Job summary

Main area
Administrative and Clerical
Grade
Band 4
Contract
Permanent
Hours
Part time - 30 hours per week
Job ref
050-AC620-0825
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Ysbyty Bryn y Neuadd
Town
Llanfairfechan
Salary
£27,898 - £30,615 per annum, pro rata
Salary period
Yearly
Closing
11/09/2025 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Therapies Service Administrator

Band 4

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

 

 

Job overview

An exciting opportunity has arisen for a motivated and organised Service Administrator to join our Therapies team, based at Ysbyty Bryn y Neuadd.

In this key role you will support the day-day operational and administrative functions across Therapy services.  Working under the guidance of a Business Manager and Therapies Management Team, you will help maintain efficient office systems  and contribute to cohesive and supportive administrative functions.

Main duties of the job

The successful candidate will support the Occupational Therapy Head of Service, their deputies, and the teams they manage with secretarial and administration tasks and will be a point of contact for staff within the service for administrative queries. They will also be responsible for line management, support and supervision of delegated A&C staff employed within Therapies West.

The role requires excellent organisational skills, sound judgement, the ability to prioritise competing deadlines with minimal supervision and a commitment to handling confidential information appropriately.

This is a vital position within the team, playing an important part in ensuring high quality care and services for our patients. 

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. 

 

Person specification

Qualifications and Knowledge

Essential criteria
  • Educated in English and maths to GCSE standard (A -C) or equivalent
  • NVQ level 4 in admin or equivalent experience
Desirable criteria
  • Supervisory qualification/experience

Experience

Essential criteria
  • All essential criteria
Desirable criteria
  • Significant previous NHS experience in a Higher Clerical, secretarial or supervisory role

Skills and Attributes

Essential criteria
  • All essential criteria
Desirable criteria
  • All desirable criteria

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Karen Bullock
Job title
Occupational Therapy Service Manager (West)
Email address
[email protected]
Telephone number
03000 852888
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