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Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
Band 4
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
346-FMH-049-25-A
Cyflogwr
Tees, Esk and Wear Valleys NHS Trust
Math o gyflogwr
NHS
Gwefan
Roseberry Park Hospital
Tref
Middlesbrough
Cyflog
£26,530 - £29,114 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
12/06/2025 23:59

Teitl cyflogwr

Tees, Esk and Wear Valleys NHS Trust logo

Senior Administrator - Personal Assistant

Band 4

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.

Trosolwg o'r swydd

An exciting opportunity has arisen for a conscientious and supportive Personal Assistant to join our busy and dedicated team based within Ridgeway at Roseberry Park. Ridgeway is an inpatient forensic mental health unit providing services and delivering care to the Tees Valley area. This unit is situated on Marton Road, Middlesbrough and benefits from free on-site parking and is easily accessed by car, bus and bicycle.

As a member of the Ridgeway Admin Team, you will work in an open plan office alongside other administrators. The open plan office is an area of high activity, and no two days are the same. If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role. 

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Prif ddyletswyddau'r swydd

Whilst having previous experience in an administrative role is essential, NHS or other health care experience is not. We are first and foremost looking for individuals with a passion for people, customer service experience, an interest in working in a health care setting and a 'can do' attitude 

The Personal Assistant role is pivotal in the day to day operations of the Senior Management Team. As part of this role, you will work closely with Senior Managers, Consultants, Medics, clinicians and the wider Secure Inpatient Service teams to provide the best possible care to the service user.

We are looking for someone who is able to multitask in a busy environment, communicate confidently, prioritise their workload and meet deadlines and build strong working relationships with a variety of people.

Gweithio i'n sefydliad

Benefits for staff working in the Trust include: Free parking, car sharing and Cycle to Work Scheme. Access to Trust gyms, independent counselling , physiotherapy, Occupational Health , free flu vaccinations, Employee Support , Mindfulness Training, Employee Psychology and Staff Retreats. Generous NHS pension and annual leave package (27 days plus bank holidays). Regular 1-2-1s, quarterly supervision and annual appraisal, providing opportunity for discussion around achievements, challenges, aspirations and training and development opportunities.

Staff recognition is very important to us; we work closely with colleagues to support development, the staff voice, and to recognise teams and individuals, highlighting outstanding work through our Greatix and Star Award schemes.

We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care we would want for ourselves and for our loved ones.

Our organisation is on a ‘Journey to Change’, creating a great experience for our staff is one of three big goals. Ultimately, our aim is to be a proactive, responsible and mindful employer; recruiting, retaining and training our staff, for the right roles, at the right time. 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

 

Manyleb y person

Qualifications

Meini prawf hanfodol
  • BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (i.e. NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale.
  • IT Qualification (i.e. ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience.
  • Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9)

Experience

Meini prawf hanfodol
  • Implementing and maintaining systems and processes within an administration team.
  • Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective service.
  • Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information.
  • Co-ordinating meetings and associated duties.
  • Extracting data and report preparation.
  • Participation in service and quality improvement initiatives.
  • Advanced typing skills and inputting data accurately and efficiency.

Knowledge

Meini prawf hanfodol
  • Understanding of data protection and service user / staff confidentiality in line with defined procedures and guidelines.
  • A sound understanding of quality improvement initiatives.
  • Organising and completing demands and workloads meeting deadlines using delegation where necessary.
  • Problem solving for an area of work or developing alternative or additional procedures.

Knowledge/Skills/Experience

Meini prawf hanfodol
  • Adaptable approach to communication, professional with all staff, carers and service users
  • Negotiating and influencing skills
  • Accurately transcribe data from a variety of sources, including digital dictation software
  • Flexible approach to working with the ability to use own initiative within role, using discretion when making decisions
  • Ability to work autonomously and proactively and be accessible to team to support workload.
  • Human resources policies and procedures.
  • To be able to critically analysis, appraise and problem solve.
  • Maintain concentration and attention to detail whilst also dealing effectively with interruptions.

Bathodynnau ardystio / achredu cyflogwyr

We are a Living Wage EmployerApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesMindful employer.  Being positive about mental health.Disability confident employer

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Andrea Jaworski
Teitl y swydd
Senior Administration Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01642 837511
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg