Job summary
- Main area
- Digital Learning Content Creator
- Grade
- NHS AfC: Band 5
- Contract
- Fixed term: 18 months (contract end date 18 months from appointment to role)
- Hours
- Full time
- Flexible working
- Job ref
- 346-CORP-075-25-A
- Employer
- Tees, Esk and Wear Valleys NHS Trust
- Employer type
- NHS
- Site
- Flatts Lane Centre
- Town
- Middlesbrough
- Salary
- £31,049 - £37,796 per annum
- Salary period
- Yearly
- Closing
- 15/10/2025 23:59
Employer heading

Digital Learning Officer
NHS AfC: Band 5
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
An opportunity has arisen to join a highly motivated, customer focused Digital & Data Services Department as a Digital Learning Officer on a fixed term basis (18 months).
The Digital Learning Team at TEWV creates high-quality digital resources, lessons plans and training delivery, primarily to support learning digital and data products and services.
We also offer support Trustwide to any department with digital learning requirements. We collaborate closely with subject matter experts to create a range of products from an infographic to a complete online training package.
We aim to:
• Provide effective and innovative learning materials that are accessible, enabling the creation of a safe digital environment that places patients, carers, and colleagues at the centre of what we do.
• To improve digital literacy and competency to result in a more digitally confident workforce.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
- To design, create, and produce digital learning content to meet local, regional, and national agendas
- Work closely with the trust services and third party suppliers to ensure that the digital learning content available enables full and proficient use of IT systems and products.
- To process, record, and maintain service support documentation, and maintain version control systems for published learning and guidance material.
- Evaluate current ways of working and providing digital guidance and support to ensure optimal use of information systems.
- Use new digital learning or multimedia software to develop digital learning programmes and support guidance.
- Support new and existing systems by identifying and addressing digital learning needs for internal and external stakeholders.
- Evaluate the effectiveness of new learning materials post-launch and during scheduled reviews.
Working for our organisation
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
Detailed job description and main responsibilities
Please refer to the attached job description for further detailed information regarding the role and main responsibilities.
Person specification
Qualifications
Essential criteria
- Educated to Degree standard in related subject or equivalent or with equivalent experiential learning
Desirable criteria
- Certification in E-Learning or Digital learning subject
Experience
Essential criteria
- Experience of creating interactive and engaging learning packages and content
- Experience of planning and delivering appropriate education and training, preferably in relation to the effective use of information and its associated technology
- Experience of change management principles
- Experience of gathering requirements experience of capturing and evaluating service user requirements
- Able to demonstrate an awareness of new tools, technologies and techniques for digital learning and multimedia, and able to draw upon this knowledge to suggest the most appropriate solutions to a given problem.
- Experience of working in an IT environment
- Experience of working in a customer led service.
Desirable criteria
- Work experience in an NHS environment
- Experience in project environment
Knowledge and Skills
Essential criteria
- Knowledge of e-learning or digital learning technologies
- Knowledge of facilitation and training delivery techniques
- Flair for creating interactive and engaging digital content that promotes learning
- Must be able to rapidly acquire skills to work with new technologies
- Advanced computer literacy and keyboard skills
- Good knowledge of standard PC applications (e.g. PowerPoint, Word, Excel)
Documents to download
Further details / informal visits contact
- Name
- Jessica Miles
- Job title
- Digital Learning and Development Manager
- Email address
- [email protected]
- Telephone number
- 07795541130
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