Job summary
- Main area
- Estates and Facilities
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday 08:00-16:00)
- Job ref
- 346-EF-069-26-A
- Employer
- Tees, Esk and Wear Valleys NHS Trust
- Employer type
- NHS
- Site
- Roseberry Park Hospital
- Town
- Middlesbrough
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- 16/07/2026 23:59
Employer heading
FSM Administration Support
NHS AfC: Band 3
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
You will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do. You will be working in a team and will need to be well organised and be able to think on the spot. You will be passionate about our business, creating a culture of continuous improvement. You should be highly motivated, reliable, and flexible and be able to work on your own initiative and be a team player.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
We require friendly, positive thinking, organised and motivated individual to provide administrative support within the Trusts Hotel Services Team
The main responsibilities of the role will be to provide support to the Facilities Site Manager and the team and the duties will include: support for the planning and production of trust wide menus; management of calendars; the organisation and minuting of a variety of meetings including the production and distribution of reports; maintaining action logs and in house financial records; dealing with incoming phone calls and providing general administrative support. Excellent communication and customer care skills are essential as well as the necessity to maintain confidentiality at all times.
Applicants should hold NVQ Level 3 Business Administration and
ECDL Level 1 & 2 or equivalent with competency in Microsoft Office packages, the ability to communicate effectively and good organisational skills and attention to details are requirements of the role.
This is a demanding role and as such applicants should be able to work under pressure when required.
The post holder will be based at Roseberry Park Hospital working 5 days per week.
Working for our organisation
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Detailed job description and main responsibilities
Please see the attached job description and person specification which outlines the main duties and responsibilities of the role.
The successful candidates will complete a 5-day induction programme, location will be agreed prior to start date.
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
Person specification
Qualification and Experience
Essential criteria
- NVQ Level 3 Business Administration
- ECDL Level 1 & 2 or equivalent
- Experience of providing administration support
- Experience of Microsoft Office software packages
Skills & Knowledge
Essential criteria
- Ability to communicate face to face and by telephone in a helpful manner
- Good organisational skills and ability to prioritise
- Accurate keyboard, typing and word processing skills
- Natural aptitude with figures
Personal Attributes
Essential criteria
- Demonstrate flexible approach to work
- Attention to detail
- Ability to work using own initiative and without supervision
- Ability to pick up new systems/procedures quickly and effectively
- Demonstrate ability to work as part of a team
- Confident and friendly
- Ability to relate to all people at all levels
- Ability to cope with routine tasks
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Alex Condratov
- Job title
- Facilities Site Manager
- Email address
- [email protected]
- Telephone number
- 07795637934
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