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Job summary

Main area
Health and Justice
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
346-FMH-053-25-A
Employer
Tees, Esk and Wear Valleys NHS Trust
Employer type
NHS
Site
HMP Northumberland
Town
Morpeth
Salary
£24,625 - £25,674 per annum
Salary period
Yearly
Closing
29/05/2025 23:59

Employer heading

Tees, Esk and Wear Valleys NHS Trust logo

Clinical Team Administrator - £3,000 Joining Bonus

NHS AfC: Band 3

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job overview

We have an exciting opportunity for a Clinical Team Administrator to join the Health and Justice Mental Health team based in  HMP Northumberland. 

This is a fantastic opportunity to join and support our multi-disciplinary teams who work closely together in order to give the best holistic care to our patients.  In this role, you will be based in the prison working closely amongst the team.

If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.

Flexible working options are available, please contact Sophie Kirk ([email protected]) to discuss.

Due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

 

Main duties of the job

The role is multifaceted with opportunities for progression and development of skills and experience. You will be offered appropriate training to ensure you can fulfil and excel within the role.

The role will include dealing with enquiries to the clinical team, healthcare and prison professionals, taking action where necessary and ensuring messages are communicated accurately to relevant personnel and in an appropriate and timely manner. You will be the first point of contact for other professionals responding in a helpful manner to enquiries or other issues raised. Offer support to diary management and appointment coordination, arrange and minute meetings, distributing agendas, papers etc. 

You will be required to create and ensure case note files are up to date and available for patient appointments/admissions, including liaison with other departments and sites. 

Undertaking of general office duties as required, including ordering supplies, filing photocopying etc.

Working for our organisation

With a starting salary of £24,625 per annum, a generous NHS pension scheme, a fantastic annual leave package (an initial 27 days annual leave plus bank holidays if new to the NHS) and access to other NHS staff benefits and discounts, it is fair to say that this job has a lot to offer. There are many training and development opportunities available, giving you the opportunity for career progression and development into other areas of work should you wish to do so.  

Staff recognition is very important to us, we work closely with colleagues from across the Trust to support development, the staff voice and to recognise teams and individuals through our Greatix and Star Award schemes, highlighting the outstanding work being done every day.

We recognise that Administrators and professionals are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care we would want for ourselves and for our loved ones.

A £3,000 Trust welcome bonus will be applied to this post. This incentive is paid as follows; £1,500 upon joining the Trust, £750 after year 1 and £750 after year 2, please be aware that this bonus is only applicable to people external to the organisation.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Contact to discuss the post is welcomed.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Person specification

Qualifications

Essential criteria
  • Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 qualification in Leadership and Management
  • Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role
Desirable criteria
  • Level 3 Qualification in Leadership and Management.
  • RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment

Experience

Essential criteria
  • Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
  • Customer Service experience (face to face, answering calls, correspondence).
  • Experience of organising completing demands and workloads.
  • Experience of setting up and maintenance of administrative systems and processes.
  • Experience of working autonomously and proactively.
Desirable criteria
  • Experience of supporting/supervising staff.
  • Experience of handling monies and working within financial guidelines.

Knowledge

Essential criteria
  • Comprehensive knowledge of Microsoft Office applications.
  • Understanding of data protection and the need for confidentiality and how to maintain this.
  • Knowledge of office systems and processes.
Desirable criteria
  • Knowledge of NHS systems

Employer certification / accreditation badges

We are a Living Wage EmployerApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesMindful employer.  Being positive about mental health.Disability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sophie Kirk
Job title
Senior Administration Manager
Email address
[email protected]
Telephone number
07341124172
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