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Job summary

Main area
Children's Community Therapy Services
Grade
Band 3
Contract
Permanent
Hours
  • Part time
  • Flexible working
30 hours per week (Over 4 days a week)
Job ref
083-7640720-WW
Employer
Sirona care & health CIC
Employer type
NHS
Site
Patchway Locality Hub
Town
Patchway
Salary
£24,937 - £26,598 Pro Rata, Per Annum
Salary period
Yearly
Closing
02/01/2026 23:59
Sirona care & health CIC logo

Children's Therapies Administrator

Band 3

Please note that if you apply for a position with Sirona care & health, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.

We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Job overview

We’re looking for an administrator to join our friendly Children’s Therapy Service. This part-time role is key to helping the team run smoothly and ensuring families receive the support they need without delay.

You’ll provide vital secretarial and admin support, from managing waiting lists and booking initial appointments, to liaising with families, schools, GPs, and colleagues across the Trust. 

Key details:

  • 4 days per week – with hours at the beginning or end of the week

  • Patchway Locality Hub, Southmead House (BS10 6BQ) or Osprey Court (BS14 0BB)

  • Typical hours: 9:00 - 17:00

If you’re a great communicator, a team player, and enjoy a varied admin role with purpose,  we’d love to hear from you.

Apply now and help support better outcomes for children across our community.

Main duties of the job

  • To provide a comprehensive administration service to support  in the day to day running of the service.
  • To act as a contact point and liaise with patients, teaching staff, education, social services and other staffing groups within the  Trust over the telephone and face to face.
  • To maintain and monitor the waiting list at the direction of the Head of Therapies/ Service Manager sending out acknowledgement letters to parents and making initial appointments for joint assessments.
  • Ensure all clerical activity is recorded accurately for activity purposes in a timely manner.  This will involve using the EMIS IT system for registering and discharging referrals and recording clinical outcomes
  • Ordering of stationery/office supplies
  • To assist with data collection/data management.
  • To undertake any necessary photocopying, filing, emailing and other administrative duties 
  • To organise interpreting services prior to patient/carers appointments when requested.
  • To effectively deal with centralised emails on behalf of the  service.
  • To understand and maintain a high standard of confidentiality adhering to the Trust Data Protection policy
  • To undertake training as and when necessary.
  • To work across CCHP sites as required.
  • To have a flexible approach and undertake any other duties appropriate to grade and needs of the department/ wider team as agreed between the post holder and the Admin Manager.

Working for our organisation

Have you dreamt about a career that sparks excitement and fosters your professional growth? Do you picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.

Detailed job description and main responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.

Person specification

Skills, Knowledge and Experience

Essential criteria
  • Previous Administration experience dealing with telephone enquiries, correspondence, and office administration.
  • Experience and understanding of dealing with sensitive and confidential information.
  • Ability to maintain relevant records and information systems
Desirable criteria
  • Knowledge of patient administration systems, such as EMIS, Microsoft and Power BI.
  • An understanding of Equality and Diversity policies.
  • Knowledge and awareness of Health & Safety.

Qualifications & Training

Essential criteria
  • Good standard of education at GCSE level (9-4/A-C) including English language and Maths or equivalent.
Desirable criteria
  • RSA 2 standard or equivalent
  • NVQ 2/3 in Business Administration
We are a Living Wage EmployerApprenticeships logoPositive about disabled peopleInvestors in People: GoldCare quality commission - GoodMindful employer. Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Happy to Talk Flexible WorkingQNIInclusion UK

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Amy Moulding
Job title
Admin Manager
Email address
[email protected]

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