Job summary
- Main area
- Community Paediatrics
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- 050-AC359-0525
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Royal Alexandra Hospital
- Town
- Rhyl
- Salary
- £23,970 per annum, pro rata
- Salary period
- Yearly
- Closing
- 10/06/2025 23:59
Employer heading

Relief Clerical Officer
Band 2
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
We are looking to recruit an enthusiastic, motivated person who will provide relief clerical administrative support in Community Paediatrics. The post will be based at various Denbighshire sites.
The successful candidate will have a good standard of education, good communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have keyboard skills and experience of Microsoft Office Package.
A good telephone manner and communication skills are essential. The ability to speak Welsh would be beneficial but is not essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
Provide administrative cover for a variety of clerical roles as directed by the Administrative Team Leader. These roles include reception, appointments clerk and the safeguarding administrator and support medical secretaries.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
Please see Detailed Job Descriptions and main responsibilities in the attached job description and personal specification
Person specification
Qualifications and/or Knowledge
Essential criteria
- GSCE English and Maths Grade C or above, or equivalent
Desirable criteria
- NVQ2 Admin / Customer Care
Experience
Essential criteria
- Previous clerical/computer experience
Desirable criteria
- Experience in all office procedures within an NHS environment
Aptitude and Abilities
Essential criteria
- Ability to use Word and Email
- Ability to work to deadlines
- Able to communicate effectively with all staff groups, clients and their families
- Ability to demonstrate a clear understanding of the meaning of Confidentiality
Desirable criteria
- Welsh Speaking
- Knowledge of databases, eg WPAS/PIMS/Myrddin
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Rachel Knight
- Job title
- Admin Team Leader
- Email address
- [email protected]
- Telephone number
- 03000 856189
List jobs with Betsi Cadwaladr University Health Board in Administrative Services or all sectors