Job summary
- Main area
- Adult Mental Health - Eating Disorders
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 346-TSA-098-25-A
- Employer
- Tees, Esk and Wear Valleys NHS Trust
- Employer type
- NHS
- Site
- 9-11 Imperial Avenue
- Town
- Stockton on Tees
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 20/10/2025 23:59
Employer heading

Healthcare Assistant
NHS AfC: Band 3
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
An exciting opportunity has arisen for a Health Care Assistant to join the Adult Eating Disorders intensive day service . The service is based at Imperial Avenue in Norton. The service is open 08.00 - 18.00 hrs Monday – Friday, however this is currently under review. Some Eating Disorder experience is desirable.
The post holder will work as part of the multi-disciplinary team delivering high quality patient focused care in a community setting.
The role will involve improving the lives of people with Anorexia Nervosa and the impact of their condition through the delivery of excellent services to promote recovery and wellbeing.
The successful candidates must have completed the Diploma in Health and Social Care Level 2 or equivalent. Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role).
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role
Main duties of the job
To be compassionate in meeting the needs of patients and their carers.
Maintain safety, privacy and dignity of all patients in the delivery of patient centred care, recognising and respecting differences including spiritual and cultural beliefs.
Undertakes delegated activities within level of own competency, and with due regard to risk assessment, to assist with the implementation of intervention plans as part of the multidisciplinary team.
Completes patient assessment tools and accurately summarises within patient care records.
Identifies changes in patients’ presentation and acts, reports and records appropriately.
Accompany and provide support to patients in a variety of community settings, as delegated and dependent on current risk assessment.
Assists in the provision of health education and advice on health promotion to patients and their carers.
Demonstrates safe breakaway techniques in the management of violence and aggression as required.
Demonstrates safe moving and handling of patients using equipment as required.
Where appropriate and with authorisation, acts as an advocate for patients/carers.
To promote at all times a positive image of people with mental ill health.
Working for our organisation
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
Detailed job description and main responsibilities
Please refer to the Job Description for full details of the post including the skills, experience and knowledge required
Person specification
Qualifications
Essential criteria
- Diploma in Health and Social Care level 2 or equivalent
- Care Certificate
- Key skills in Literacy and Numeracy level 2
- Successful completion of Trust’s full HCA Framework within 6-month probationary period
Experience
Essential criteria
- Previous experience as a Band 2/3 HCA or equivalent in a care environment.
Desirable criteria
- Previous experience of working with people with mental/social health needs or learning disabilities.
Knowledge
Essential criteria
- Person centred care
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Hannah Sturman
- Job title
- Team Manager
- Email address
- [email protected]
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