Job summary
- Main area
- Childrens Services
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (5 days - Monday - Friday)
- Job ref
- 050-AC591-0825
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Central Area
- Town
- TBC
- Salary
- £31,516 - £38,364 per annum
- Salary period
- Yearly
- Closing
- 01/09/2025 23:59
Employer heading

Administration Manager
Band 5
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.
Job overview
The Administration Manager will be responsible for the provision of operational and day to day management of clerical and administration services within the Neurodevelopment, Early Years and Learning Disabilities services in the Central area.
The post holder will be required to assist the Assistant Operations Manager, Operations Managers, Clinical Leads and Service Managers with the provision of a broad range of corporate support to the teams.
Main duties of the job
- Manage the recruitment and selection of all admin and clerical staff
- Responsible for the cover arrangements of all admin and clerical staff within available resource.
- Review workload issues, staffing levels and supervisory arrangements for these staff.
- To undertake staff personal development review in line with the Knowledge and Skills Framework. Monitor the performance of all staff within remit, ensuring that individual training and developments needs are identified and provide staff with access to appropriate training and development. Responsible for monitoring of staff performance and early discussion stage of disciplinary matters.
- Influence, lead and encourage admin and clerical staff members within remit.
- Maintain accurate records of staff sickness and be responsible for the management of sickness absences in accordance with Health Board policies and procedures.
- Establishing and operating effective administrative, secretarial and filing systems, IT systems and procedures related to the work of the office
- Managing the flow of work, supervising, guiding and supporting the administrative team.
- Arranging cover to ensure administrative services are available at all times.
- Provide general quality control for the production of information and development of administrative procedures.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- GCSE standard in Maths or equivalent
- GCSE standard in English or equivalent
- Good standard of general / higher education (Certificate Level) or demonstrable experience
- Evidence of continuous / ongoing learning
- Degree level (Management) or demonstrable experience
Desirable criteria
- Professional Management Qualification
- Currently pursuing a qualification in NHS Management
Experience
Essential criteria
- Extensive experience of staff management
- Previous experience of managing financial resources
- Sound knowledge of IT systems/ WPAS
- Knowledge of waiting list management
- Previous experience in producing written reports
Desirable criteria
- Previous experience in producing written reports
Aptitude and Abilities
Essential criteria
- Evidence of potential for effective leadership
- Ability to demonstrate communication and written skills
- Ability to demonstrate problem solving skills
- Ability to demonstrate proven ability to work to deadlines
Desirable criteria
- Ability to speak Welsh
Other
Essential criteria
- Ability to work on own initiative but also work as part of a team
- Ability to travel within geographical area in a timely manner
Desirable criteria
- Ability to demonstrate the desire to pursue a progressive management career in the NHS
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Marie Garbutt
- Job title
- Assistant Operations Manager
- Email address
- [email protected]
- Telephone number
- 03000 856325
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