Job overview

The e‑Rostering Administrator plays a key role in supporting the smooth operation of the Trust’s e‑Rostering systems. This position is essential in maintaining the core functions of the system and acts as the first point of contact for user support queries. The role involves a combination of direct user support, data entry and management, as well as basic reporting tasks.

Please read the attached person specification and job description for full requirements of the role.

Main duties of the job

KEY RESPONSIBILITIES 

The e-Rostering Administrator will have the following key responsibilities: 

Communication 

•    Manage a wide range of email, telephone and in-person communications, following team processes and using initiative to respond appropriately
•    Engage effectively with staff in a range of settings in order to provide support, basic training and promote the use of the e-rostering system
•    Facilitate the sharing of advice and ‘best-practice’ between areas

Database Maintenance 

•    Gather and prepare extracts of data for upload into the database.  Run regular checks to ensure the success of the update
•    Ensure accuracy and timeliness in the data entered into the system
•    Address system issues promptly, escalating complex problems to the appropriate team members or organisational departments.

Reporting 

•    Generate and distribute pre-defined reports from the e-Rostering system as scheduled or upon request.
•    Collaborate with senior colleagues and managers to promote the use of reporting tools, thereby enhancing roster performance
•    Assist in the compilation of new or revised reports as necessary

Team Administration 

•    Manage a wide range of lists, document libraries and spreadsheets, inputting data and updating records where necessary

Working for our organisation

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton.  Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

It is an exciting time to join the newly formed Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas.

 

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.