Job overview

As a Catering Support Worker within the Support Services Directorate, you will play an important role in delivering a high‑quality catering service that supports the wellbeing of patients, visitors, and staff. Your commitment to excellent customer service will help create a welcoming, reliable, and friendly environment across the hospital.

You will work as part of the team based in The Swannery, the main on‑site restaurant. The Swannery offers a wide range of homemade meals for breakfast, lunch, and supper, alongside a variety of sandwiches, snacks, fruit, and beverages available throughout the day. Your contribution will help ensure the smooth running of this busy catering hub, maintaining high standards of service, presentation, and hospitality.

This is a rewarding opportunity to be part of a team that makes a real difference every day, providing nutritious food and a positive experience for everyone who visits the restaurant.

Please note if you have applied for a role within the catering department in the last 6 months please note that applications will not be considered. 

Please note that this is a physical job that requires long periods of standing, pushing & pulling of equipment at all times within the working day. 

*Previous applicants within the last 6 months need not apply.

Main duties of the job

To assist with basic food preparation; including baguettes, sandwiches, salads, beverages and other comparable tasks as directed by the Catering Manager.

To serve customers with good polite customer service at all times to make the experience within the catering department enjoyable for the customer. 

To be responsive to the needs of the patients, visitors and staff through the delivery of excellent customer service at all times.

To replenish and monitor stock items on the shelves and ensure that items are re-ordered in a timely manner.

To operate cash registers and control cash takings in accordance with Departmental Procedures.

To participate in the daily cleaning of prescribed areas in accordance with the Departmental cleaning schedule.

Working for our organisation

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton.  Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

It is an exciting time to join the newly formed Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas.

 

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.