Job overview

Join Our Fast-Paced Team and Make a Real Impact! Are you ready to be at the heart of patient care coordination? This exciting role offers the chance to play a pivotal part in delivering the 18-week pathway, ensuring timely and effective treatment journeys for our patients.

Connect and Collaborate You'll be the friendly voice on the phone, regularly liaising with patients, their families, and a wide range of professionals across the Trust. Your communication skills will help build trust and keep everyone informed.

Precision Meets Purpose If you're confident with databases and have sharp keyboard skills, you'll thrive here. We need someone who can work with accuracy and focus—even when the pressure's on—to keep our systems running smoothly and our patients supported.

Main duties of the job

The post holder will co-ordinate the booking, and cancellation, of elective surgery, in accordance with Trust protocols and national guidelines. Working as part of the Admissions team, based at Bedford Hospital, they will follow agreed processes and utilise relevant Trust IT systems, to record all patient admission and theatre details, maintaining a high standard of data quality at all times. The role requires a high level of concentration in order to work accurately and analyse data, from a number of sources, with precision. 

Effective verbal and written communication skills are essential in this role as the post holder will be the main point of contact for patients, relatives and a broad range of staff across the organisation. The post holder will require emotional resilience as some communication with patients or relatives may become difficult or distressing.

 

Working for our organisation

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton.  Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job

It is an exciting time to join the newly formed Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas.

 

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.