Job overview

We are seeking an enthusiastic Senior Pharmacy Receptionist to play a key role within our modern, automated dispensary and distribution service. You will be based on our busy Pharmacy Reception, supporting patients and working closely with colleagues across the healthcare team.

You should demonstrate a genuine enthusiasm for innovation and a commitment to delivering an excellent patient experience.

Main duties of the job

1. Maintain and oversee the delivery of an efficient, effective and courteous reception service for patients and hospital staff, in line with dispensary procedures, responding promptly to queries from both patients and colleagues.

2. Contribute to the smooth management of workflow entering and leaving the dispensary, ensuring appropriate prioritisation and escalating issues to senior dispensary staff when required.

3. Ensure the Prescription Tracking System (PTS) is accurately updated so that it reflects the real‑time workload within the dispensary.

4. Train, support and supervise volunteers and trainees working at the dispensary reception

 

Working for our organisation

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton.  Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

It is an exciting time to join the newly formed Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas.

 

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.