Job summary
- Main area
- Dental
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- S&R Lead
- Employer
- Community Dental Services CIC
- Employer type
- NHS
- Site
- Dental Care Centre
- Town
- Bedford
- Salary
- £27,485 - £30,162 Per annum
- Salary period
- Yearly
- Closing
- 04/01/2026 23:59
- Interview date
- 13/01/2026
Employer heading
Systems and Referrals Lead
Band 4
Job overview
Systems and Referrals Lead
Permanent, Full Time
Hours: 37.5 hours per week, 5 days
Base: Dental Care Centre, Bedford Health Village,3 Kimbolton Road, Bedford, MK40 2NT
Salary: £27,485 - £30,162 per annum
Do you want to make a difference? If so, why not consider a career with an award winning, dentally led social enterprise?
Main duties of the job
What are we looking for?
Are you highly organised, and passionate about delivering accurate data and operational support? We are looking for a Systems and Referrals Lead to join our team in Bedfordshire and play a key role in ensuring smooth system operations and effective referral management.
As the Systems and Referrals Lead, you will support the Operational Lead and Manager by providing essential data analysis for KPI reporting, contract reviews, and ad-hoc requests from stakeholders. You will be the first point of contact for system users, resolving issues and liaising with IT teams and software providers to keep everything running seamlessly.
You will have a strong knowledge of Microsoft Office (Excel, Word, Teams, Outlook) and data visualisation skills. Excellent communication skills, both written and verbal, are essential. Previous experience with NHS systems and understanding of data protection principles would be an advantage
Working for our organisation
What do we offer?
- Starting salary, Gross £27,485 per annum
- Full time, permanent contract, 37.5 hours per week
- 27 days holiday plus bank holidays
- Access to Corporate Pension Scheme
- 24/7 access to an Employee Assistance Programme
- Funded internal and external mandatory training to enable you to maintain your CPD
- Support with training for your wider professional development
- Uniforms provided
- Become a shareholder and have a say in how our organisation is run at all levels
- Opportunity to play a key part in local social care initiatives
Please ensure that you read the Job Description, which also includes the person specification, before applying.
Detailed job description and main responsibilities
For further details on the main duties and responsibilities for the role, please see the attached job description.
Person specification
Referrals and Waitlist Administrator
Essential criteria
- Please see attached Person Specification within the Job Description
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kaisha Paterson
- Job title
- Operations Manager Bedfordshire
- Email address
- [email protected]
- Telephone number
- 07879 481739
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