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Job summary

Main area
Dental
Grade
Band 3
Contract
Permanent
Hours
Part time - 30 hours per week
Job ref
DCC RWLA
Employer
Community Dental Services CIC
Employer type
NHS
Site
Dental Care Centre
Town
Bedford
Salary
£25,760 - £27,476 Per annum pro rata (actual £20,608 to £21,980.80)
Salary period
Yearly
Closing
07/04/2026 23:59
Interview date
21/04/2026

Employer heading

Community Dental Services CIC logo

Referrals and Waitlist Administrator

Band 3

Job overview

Referrals and Waitlist Administrator

Permanent, Part Time 

Hours: 30 hours per week, 4 days

Base:    Dental Care Centre, Bedford Health Village, 3 Kimbolton Road, Bedford, MK40 2NT

Salary:  £25,760 to £27,476 per annum pro rata (actual £20,608 to £21,980.80)

Do you want to make a difference? If so, why not consider a career with an award winning, dentally led social enterprise? 

Main duties of the job

What are we looking for?

The post holder will be responsible for recording the receipt of referrals into a range of dental services provided by Community Dental Services CIC in Bedfordshire. They will ensure that the service responds appropriately to set criteria that patients are seen for care within the services’ agreed time frame. They will be a point of contact for employees, patients and general dental practitioners.

The post holder will employ their proficient IT skills to maintain an accurate database of patient information. There may occasionally be the requirement to undertake other administrative duties to support colleagues or at times of annual leave or sickness absence. 

They will support the majority of the administration of the referrals process from their base, however they will be expected to meet as a referrals team regularly at the central referrals base in order to manage this function. 

The ability to travel countywide in order to attend team meetings and training countywide is required.

Working for our organisation

What do we offer?

•    Starting salary gross £25,760 per year, pro rata
•    Part time, permanent contract, 30 hours per week
•    27 days holiday plus bank holidays, pro rata
•    Access to Corporate Pension Scheme
•    24/7 access to an Employee Assistance Programme
•    Funded internal and external mandatory training to enable you to maintain your CPD
•    Support with training for your wider professional development
•    Uniforms provided
•    Become a shareholder and have a say in how our organisation is run at all levels
•    Opportunity to play a key part in local social care initiatives

Please ensure that you read the Job Description, which also includes the person specification, before applying.

Detailed job description and main responsibilities

For further details on the main duties and responsibilities for the role, please see the attached job description.

Person specification

Referrals and Waitlist Administrator

Essential criteria
  • Please see attached Person Specification within the Job Description

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kaisha Paterson
Job title
Operations Manager Bedfordshire
Email address
[email protected]
Telephone number
07879 481739
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