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Job summary

Main area
Emergency Department Luton and Dunstable Hospital
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Twilights/ Nights/ Long days/ weekends)
Job ref
418-EDT4288-DC
Employer
Bedfordshire Hospitals NHS Foundation Trust
Employer type
NHS
Site
Luton and Dunstable Hospital Emergency Department
Town
Luton
Salary
£24,625 - £25,674 PA
Salary period
Yearly
Closing
08/07/2025 18:00

Employer heading

Bedfordshire Hospitals NHS Foundation Trust logo

Emergency Department Technician

NHS AfC: Band 3

Job overview

The Emergency Department Technician role will be someone who will need a NVQ level 3 or equivalent (2 x A-levels) - or NVQ level 2 or equivalent (5 x GCSE'S A-C, including English and maths) with relevant experience in an acute setting or phlebotomy. 

The candidate will have a hospital induction and then an in house induction with our Practice Development Team. A dedicated senior nurse will be allocated to you and they will be your point of contact for training, development and any concerns. 

Main duties of the job

Successful candidates will be rotated throughout the Emergency Department assisting the nursing team. The job role will consist of:

  • ECG’S
  • Urinalysis
  • Urine pregnancy testing
  • Covid/ flu swabs
  • Observations/neurological observations
  • Chaperone doctors/ nurses
  • Assisting the nurses
  • Basic nursing care
  • Wound care
  • Plasters
  • Assisting with minor injuries procedures
  • After training, we will expect candidates to be able to do cannulation and venepuncture

Working for our organisation

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton.  Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job

Detailed job description and main responsibilities

You will at all times work under the supervision of the Registered Nurse and will be accountable to the Registered Nurse you are working with and to the Senior Sister/Charge Nurse of the department.

  • You will work to the level of your experience, assessed competence and skills acquired within the post.
  • You will require immediate and direct supervision in areas of unfamiliar work. You should not undertake any task that you are unfamiliar with.

Besides de duties already mention above as, 

  • ECG’S
  • Urinalysis
  • Urine pregnancy testing
  • Covid/ flu swabs
  • Observations/neurological observations
  • Chaperone doctors/ nurses
  • Assisting the nurses
  • Basic nursing care
  • Wound care
  • Plasters
  • Assisting with minor injuries procedures
  • After training, we will expect candidates to be able to do cannulation and venepuncture

We will also expect candidates to: 

COMMUNICATION:

  • Recognise and maintain confidentiality of information relating to patients and their records
  • Ensure clarity in communicating with patients and their relatives as well as other team members and in answering questions within the sphere of ones own knowledge.
  • Report changes in patients condition to the registered nurse on duty and participate in shift hand over to ensure effective continuity of care.
  • Contribute to the ongoing support of patients and others significant to them, enabling patients to maintain their interests, identity and emotional well-being.
  • Welcome patients, their families and other visitors to the department. Introduce them to the facilities and services provided.
  • Answer the telephone on a clear, friendly, helpful and professional manner. Take any messages accurately and refer to a registered nurse/midwife as necessary.
  • Demonstrate a caring approach to patients, their families and visitors and to have good verbal and non-verbal communication skills.

IMPLEMENTATION OF NURSING PRACTICE

  • Assist with admitting, discharging, transferring and escorting patients in line with Trust policies.
  • Contribute to the promotion of equality for all individuals by supporting anti-discriminatory practice, patient/client choice and acknowledging individuals personal beliefs and identity.
  • Maintain personal and organisational standards of health, safety and security.
  • Appropriately respond in the event of a health/clinical emergency.

MANAGEMENT

  • Manage time effectively and perform allocated tasks within a reasonable period, knowing when to seek support, assistance and advice from other team members.
  • Undertake general clerical duties that may be associated with the smooth running of the department/area.
  • Assist in the maintenance of department equipment and stock levels, e.g. equipment, linen, catering supplies, etc.

PROBLEM SOLVING

  • Identify and report any untoward incident/accident, problem and risk as soon as possible to the nurse/midwife in charge.

TEAM WORKING

  • Participate as a member of the team in fulfilling departmental administrative, clerical and housekeeping duties, e.g. booking transport, appointments, maintaining patient’s records, requisitions etc.
  • Participate, with all team members, in maintaining and monitoring standards and assisting with audits. Help to identify potential improvements within the environment.
  • Contribute to the team as an active member, always demonstrating a flexible and co-operative approach

Person specification

Qualifications

Essential criteria
  • NVQ Level 3 or Equivalent experience
Desirable criteria
  • NVQ Level 2

Experience

Essential criteria
  • Experience of Working in a NHS Setting
  • Experience of working in a NHS Emergency Department
  • Evidence of being competent in Venepuncture and Cannulation
Desirable criteria
  • Basic Life Support Adults
  • Basic Life Support Paediatric

Knowledge

Essential criteria
  • Understanding of ED performance targets
  • Knowledge of clinical governance and the importance to perform it
  • Evidence of being familiar with vital signs and monitoring early warning scores
  • Recognising sings of deteoration and when to escalate
  • Ability to assist with plastering
  • Ability to assist with wound care and basic first aid
Desirable criteria
  • Excellent written and verbal communication skills
  • Ability to prioritise workload
  • Ability to use electronic patients record's system

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Care quality commission - GoodDisability confident employerNational Preceptorship for Nursing Quality Mark 2024Employer with Heart

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Ana Henriques
Job title
Emergency Department Senior Sister
Email address
[email protected]
Telephone number
01582 497062
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