Job overview

An exciting opportunity for an aspiring Service Manager

This is based at Luton & Dunstable Hospital, with potential cross site working to Bedford Hospital.

The post holder will be expected to undertake a wide range of duties to support the clinical and management team on a strategic and operational basis. They will be instrumental in the smooth running of the service/group, working autonomously and leading the department in its operational demands.

This role will be in direct support of the General Manager, Service Manager, Clinical Directors & Senior Nursing team within group 12. 

To be responsible for monitoring the DMO1 targets; co-ordinating actions for long waits, and reporting to relevant modality leads on a weekly basis.

To manage the administrative function of the assigned department To provide direct line management and supervision of the administrative & clerical staff within the speciality To review and improve data quality within the directorate and clinical business units. To support the leads for the robust data collection to plan the service delivery and improvement. Develop consultant and registrar’s rotas in conjunction with General Manager and clinical lead and maintain leave trackers to ensure up-to-date records are held in a central area to be accessible to all staff that require the information.

Main duties of the job

Monitor and manage DMO1 performance targets, coordinating actions to address long waiting times and producing weekly performance reports for relevant modality leads. Lead and manage the administrative function of the assigned department, ensuring efficient and effective day-to-day operations.

Provide direct line management, supervision, and development of administrative and clerical staff within the specialty to maintain high standards of performance and engagement.

Review, maintain, and improve data quality across the directorate and clinical business units, supporting robust and accurate data collection to inform service planning, delivery, and improvement.

Develop and maintain consultant and registrar rotas in collaboration with the General Manager and Clinical Lead, including the management of leave trackers to ensure accurate, up-to-date records are held centrally and accessible to relevant staff.

Coordinate and support the medical workforce, working closely with the General Manager, Operational Manager, Clinical Directors, the central Medical Workforce team, rota coordinators, and Finance to ensure safe and effective staffing. 

Working for our organisation

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton.  Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

It is an exciting time to join the newly formed Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas.

 

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.