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Job summary

Main area
Surgery
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday - Friday 3 x long days. Super Saturday every 2nd Saturday of the month)
Job ref
418-CSW0303-DC-A
Employer
Bedfordshire Hospitals NHS Foundation Trust
Employer type
NHS
Site
Planned Surgical Centre
Town
Luton
Salary
£24,937 - £26,598 Per Annum
Salary period
Yearly
Closing
20/11/2025 23:59

Employer heading

Bedfordshire Hospitals NHS Foundation Trust logo

Clinical Support Worker

NHS AfC: Band 3

Job overview

This is a fantastic opportunity for clinical care support workers to develop a career in the NHS as a clinical care support worker at Bedfordshire NHS Trust.

Being a clinical care support worker  is a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve.

Duties will include providing a high standard of care by autonomously admitting patients for surgery, attending to aspects of patient personal hygiene, maintaining patient tissue integrity, recording of observations, liaising with the patient's families and the general public and supporting your colleagues in providing a positive experience for the patient pre and post operatively.

The ideal candidate will have excellent communication skills, with the ability to respond to different communication needs of patients. They will also work effectively as part of a team. High quality patient care should be at the forefront of your expertise.

It is an exciting time at the Luton and Dunstable University Hospital as maternity, neonatal, critical care and theatre services will be moving to the brand new Acute Services Block (ASB) and New Ward Block in Autumn 2025.

Through this work, the Trust will be able to increase capacity, improve sustainability and efficiency, maintain and improve quality standards and support patient-centred clinical services. Care will be delivered in modern, uplifting and fit for purpose environments and will enhance the patient experience.

Main duties of the job

To admit patients for a variety of surgical procedures and escalate any concerns in relation to the patients suitability for surgery to qualified nurse colleagues.

To assist the registered nurse in the delivery of direct and indirect patient care.

To report any concerns to the registered nurse relating to standards of cleanliness, hazards and patient safety within the clinical area.

To ensure the registered nurse is regularly updated on patients’ condition and progress.

To ensure the equipment is clean and in good working order.

To ensure the environment is clean and tidy.

To participate with the induction of staff new to the clinical area.

To minimize hazards in the working area and report any identifiable hazards to the line manager. To adhere to all safe systems of work applicable to the work area.                             

To demonstrate effective communication, both orally and in writing, to ensure dissemination of information.

To maintain confidentiality at all times.

To promote awareness of adult protection issues 

Working for our organisation

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton.  Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.

Our Values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

Detailed job description and main responsibilities

Please note that we are unable to consider sponsorship for this role unless you have already completed a minimum of 2 years of employment with the NHS, at Band 3 or above.

See Job Description for more detail

To admit patients for a variety of surgical procedures and escalate any concerns in relation to the patients suitability for surgery to qualified nurse colleagues.

To assist the registered nurse in the delivery of direct and indirect patient care.

To report any concerns to the registered nurse relating to standards of cleanliness, hazards and patient safety within the clinical area.

To ensure the registered nurse is regularly updated on patients’ condition and progress.

To ensure the equipment is clean and in good working order.

To ensure the environment is clean and tidy.

To participate with the induction of staff new to the clinical area.

To minimize hazards in the working area and report any identifiable hazards to the line manager. To adhere to all safe systems of work applicable to the work area.                             

To demonstrate effective communication, both orally and in writing, to ensure dissemination of information.

To maintain confidentiality at all times.

To promote awareness of adult protection issues 

 

Person specification

Qualifications

Essential criteria
  • L3 Health and Social Care Qualification or equivalent experience (minimum 12 months)
Desirable criteria
  • Level 2 maths and English

Experience

Essential criteria
  • Previous experience in a healthcare role at Band 2 or 3
  • Experience of communicating with people from different backgrounds
  • Experience of working under pressure and dealing with competing demands
  • Basic digital skills
Desirable criteria
  • Experience of working in a range of healthcare settings
  • Experience of using digital systems in a healthcare setting

Knowledge

Essential criteria
  • Basic knowledge of anatomy and physiology
  • Knowledge of care and related procedures, clinical observations, limited clinical duties and relevant legislation
  • An understanding of the fundamentals of patient care
Desirable criteria
  • Knowledge of hospitals policies/guidelines/ procedure

Personal Skills

Essential criteria
  • Kind and compassionate
  • Clear, concise and honest communication
  • Flexible and adaptable to a changing clinical environment
Desirable criteria
  • Positive attitude

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveArmed Forces Covenant (Silver Award)Care quality commission - GoodDisability confident employerEmployer with HeartNational Preceptorship for Nursing Quality Mark 2024

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rachel Tuffy
Job title
Ward Manager
Email address
[email protected]
Telephone number
07811698007
Additional information

Katherine Henshaw - Ward Manager

07484471022

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