Job summary
- Main area
- Dental
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- Essex RWLA
- Employer
- Community Dental Services CIC
- Employer type
- NHS
- Site
- Witham Health Centre
- Town
- Witham
- Salary
- £25,760 - £27,476 Per annum
- Salary period
- Yearly
- Closing
- 28/09/2026 23:59
Employer heading
Referrals and Waitlist Administrator
Band 3
Job overview
Referrals and Waitlist Administrator
Permanent, Full Time
Hours: Full time, 37.5 hours per week, 5 days
Base: Witham Health Centre, 4 Mayland Road, Witham, CM8 2UX
Salary: £25,760 to £27,476 per annum
Do you want to make a difference? If so, why not consider a career with an award winning, dentally led social enterprise?
If your answer is ‘yes’ and you see yourself as a caring, flexible and approachable person where you will be appreciated by community groups and the team, then this is the place for you.
Main duties of the job
What are we looking for?
The post holder will be responsible for recording and managing the receipt of referrals into a range of dental services provided by Community Dental Services CIC. They will ensure that the Service responds appropriately to set criteria that patients are seen for care within the Services’ agreed time frame. They will be the main point of contact for employees, patients and general dental practitioners.
Applicants will have experience of providing effective administrative support and will be proficient in the use of Microsoft Office packages. They will be able to use appropriate software to manipulate data, produce documents, reports and have a knowledge of data protection, data security and a clear understanding of confidentiality.
The post holder will be responsible for the referrals process from a central base in Witham and may be required to visit clinics in order to manage this function, car users are therefore desirable. There may also be the requirement to undertake other administrative duties to support colleagues or at times of annual leave or sickness absence.
Working for our organisation
What do we offer?
- Starting salary gross £25,760 per annum
- Full time, permanent contract, 37.5 hours per week
- 27 days holiday per annum plus bank holidays
- Access to Corporate Pension Scheme
- 24/7 access to an Employee Assistance Programme
- Funded internal and external mandatory training to enable you to maintain your CPD
- Support with training for your wider professional development
- Uniforms provided
- Become a shareholder and have a say in how our organisation is run at all levels
- Opportunity to play a key part in local social care initiatives
Please ensure that you read the Job Description, which also includes the person specification, before applying.
Detailed job description and main responsibilities
For further details on the main duties and responsibilities for the role, please see the attached job description.
Person specification
Referrals and Waitlist Administrator
Essential criteria
- Please see attached Person Specification within the Job Description
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Joanne McPhail
- Job title
- Dental Referrals Lead Administrator, Essex
- Email address
- [email protected]
- Telephone number
- 07385 953791
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