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Job summary

Main area
Liaison & Diversion Service - Hants & IOW
Grade
Band 4
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
371-MHW1342-C
Employer
Berkshire Healthcare NHS Foundation Trust
Employer type
NHS
Site
Basingstoke Magistrate Court
Town
Basingstoke
Salary
£23,949 - £26,282 Per Annum
Salary period
Yearly
Closing
21/05/2024 23:59

Employer heading

Berkshire Healthcare NHS Foundation Trust logo

Support Time Recovery Worker (STR)

Band 4

These are the values that we live by at Berkshire Healthcare:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Please find attached the behaviour framework that underpins these values for this job role.


 

 

Job overview

We are looking for you to join our Hampshire Liaison and Diversion team. You will have a keen interest in Liaison and Diversion and a passion about supporting our service users as they make their way through police custody, court and up to prison. 

We are a dynamic, people-centred team who are looking for some who is passionate about health outcomes for those making their way through the criminal justice system. 

With a reputation for excellence, our service is committed to improving the health of our clients, identifying care pathways, and reducing reoffending. 

Recognised with a number of awards, including a Thames Valley/Hampshire Constabulary Police Commendation, Berkshire Healthcare ‘Team of the Year’ and runner-up for the Howard League for Penal Reform ‘Liaison and Diversion Service of the Year’. 

We value our employees and put people first. We achieved an ‘Outstanding’ rating overall in our latest CQC inspection, which found that: ‘Managers across Berkshire Healthcare promoted a positive culture that supported and valued staff, creating a sense of common purpose based on shared values.

Main duties of the job

About the Job 

 

  • Monday -Friday 9am-5pm based primarily within court settings, but also meeting service users within the community
  • You will support people within court and custody settings who are typically hard to engage, you will talk to families and friends, to gain a holistic understanding of the client’s circumstances and facilitate their access to support services, providing individualised support with practical problems or difficulties that may be affecting their health and wellbeing.
  • An empathetic advocate of service users, you will promote their rights and responsibilities, building a rapport, whilst maintaining appropriate and transparent boundaries. You will be emotionally resilient, able to cope with people potentially displaying challenging behaviour and distressing situations
  • To provide help and advice to service users that includes housing, social isolation and exclusion, education, debt management and employment problems etc.
  • To provide the court with written and verbal information pertaining to the individual in a timely fashion to inform disposal
  • To work closely and build links with all referring agencies within the custody suite, court and probation acting as a single point of contact for health
  • To work autonomously, with the ability to organise and manage own time according to delegated workload

Working for our organisation

Travel for work  

You will be expected to travel across Hampshire and the Isle of Wight as required and to facilitate this we will support with the following: 

  • Parking is provided for staff at all sites and any expenses accrued will be reimbursed. 
  • Salary sacrifice scheme for a new car  
  • There are other benefits available including Cycle purchase and public transport season ticket loans 

  

  

Some of the benefits of joining our team:  

   

  • AFC Salary ranging from per annum  £23,949 - £26,282 
  • Flexible working opportunities and a strong emphasis on your work, life balance  
  • Annual leave – 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff  
  • Excellent learning and development opportunities  
  • Generous maternity, paternity and adoption leave for eligible staff  
  • Advanced IT enablement and support   
  • Confidential telephone care service providing independent support and advice for staff.  
  • And so much more   

Detailed job description and main responsibilities

The 3 "must haves" for you to be considered for this role:

  • An NVQ level 3 in Health & Social Care or equivalent or relevant training  to diploma level.
  • A warm personality, good communication and people skills.
  • Licence holder with access to your own vehicle who is prepared to travel across multiple sites in Hampshire as required.

Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country. We are rated ‘Outstanding’ by the CQC, we have a history of strong financial performance, and we have a highly skilled and engaged workforce. We aspire to be an outstanding organisation for everyone: our people, our patients, their families, and their careers. For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow. 

 

If you recognise yourself in these requirements, we recommend you apply today!   

 

We are happy to answer any questions that you may have. Please don’t hesitate to call Pauline O’Callaghan on 07584 385403 or email: [email protected] who’ll be delighted to help.  

Person specification

Education/Qualifications/Training

Essential criteria
  • NVQ level 3 in Health 7 Social Care or equivalent and relevant health related training to diploma level equivalent.
  • Minimum of 12-18months Relevant experience at band 2/3 level
Desirable criteria
  • Post graduate psychology qualification

Continuous Professional Development

Essential criteria
  • Evidence of qualifications
  • Evidence of recent reading research around speciality
Desirable criteria
  • Evidence of attendance at relevant conferences/training courses

Previous Experience

Essential criteria
  • Experience of supporting people with identified vulnerabilities
Desirable criteria
  • Experience of working within the criminal justice system

Knowledge, Skills & Abilities

Essential criteria
  • Knowledge of the criminal justice system
  • Knowledge of the Liaison & Diversion agenda
  • IT competent
Desirable criteria
  • Knowledge of the health & social care systems

Additional Requirements

Essential criteria
  • Full driving License and car owner
  • Skills in written and spoken English, adequate to enable the post holder to carry out the role effectively.

Employer certification / accreditation badges

Apprenticeships logoDisability confident employerCarer confident logo, the employers for carers confident schemeCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Pauline O'Callaghan
Job title
Deputy Service Manager
Email address
[email protected]
Telephone number
03001235066
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