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Job summary

Main area
Breast Screening
Grade
3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
193-7273358UCGB3-BSAC
Employer
Royal Berkshire NHS Foundation Trust
Employer type
NHS
Site
Breast Screening
Town
Reading
Salary
£24,937 - £26,598 NA
Salary period
Yearly
Closing
12/08/2025 23:59

Employer heading

Royal Berkshire NHS Foundation Trust logo

Breast Screening Administrative Co-ordinator - SMS & Data Inputting

3

Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements.  The Trust’s overall rating has also improved to ‘good’.  This is a great opportunity to join our clinical or non-clinical teams to create a positive and motivating environment within our trust.  Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”

We are Compassionate in our thoughts, words and actions

We are Aspirational and have a true desire to be dynamic and to innovate

We are Resourceful and responsible in the way we work and live

We are Excellent in our development, fairness and sharing best practice

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us.  We offer a range of learning and development for all employees may you be clinical or non-clinical.  

Job overview

West Berkshire NHS Breast Screening Programme is looking for a highly motivated individual to join their well-established administrative team based at the Royal Berkshire Hospital in Reading. We are a family friendly, flexible multi-disciplinary team providing a first class service to our clients.

The main aim of the role is to facilitate an increase in the uptake of the breast screening programme though SMS messaging and telephone contact with those not attending alongside supporting the administrative coordinators.

The successful candidate will have a strong background in administration and/or customer service and possess excellent communication skills with the ability to manage their own workload.

All interviews will be held face to face in the breast screening department

Main duties of the job

 

Support the breast screening programme to increase uptake 

Ensure that SMS appointment reminders are sent out via DrDoctor at the correct intervals.

Liaise with senior team members regarding the cancellation of clinics/individual patients via Broadcast messages within DrDoctor.

Ensure patients who do not attend their screening appointment receive a message at the correct interval reminding them to book a further appointment.

 

 

Working for our organisation

Diversity makes us interesting… Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Detailed job description and main responsibilities

Assists the Breast Screening Administrative Services Manager to ensure the operation of an efficient and effective administration service that meets the needs of the Breast Screening Service; will include monitoring performance against set targets.

Ensures appropriate and timely prioritisation, delegation and completion of workload duties within the administrative team

Person specification

Education, Qualifications, Training

Essential criteria
  • A levels or equivalent qualifications/experience
  • NVQ level 3 or equivalent experience
  • Good working knowledge of Microsoft Word, Excel etc.

Experience

Essential criteria
  • evidence of recent administration experience, ideally to include scheduling of appointments, use of databases
  • Experience working with the general public in a client facing role
Desirable criteria
  • Experience working within a hospital or other healthcare setting

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.National Preceptorship for Nursing Quality Mark 2024Florence Nightingale Foundation

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lisa Whiteley
Job title
Breast Screening Office Manager
Email address
[email protected]
Telephone number
0118 322 8282
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