Job summary
- Main area
- Clinical Admin (CAT Team 5)
- Grade
- NHS AfC: Band 7
- Contract
- Fixed term: 12 months (Maternity leave cover)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 193-7354905PCG
- Employer
- Royal Berkshire NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Berkshire Hospital
- Town
- Reading
- Salary
- £47,810 - £54,710 per annum
- Salary period
- Yearly
- Closing
- 10/08/2025 23:59
Employer heading

Service Manager (CAT 5 Trauma and Orthopaedics) - Fixed Term 12 Months
NHS AfC: Band 7
Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements. The Trust’s overall rating has also improved to ‘good’. This is a great opportunity to join our clinical or non-clinical teams to create a positive and motivating environment within our trust. Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”
We are Compassionate in our thoughts, words and actions
We are Aspirational and have a true desire to be dynamic and to innovate
We are Resourceful and responsible in the way we work and live
We are Excellent in our development, fairness and sharing best practice
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.
Job overview
Band 7 Service Manager (CAT 5 Trauma and Orthopaedics)
**This is a fixed-term/secondment opportunity for 12 months to cover maternity leave. **
This vacancy offers a genuinely exciting opportunity to join the leadership team of a highly performing and well regarded team, the Trauma and Orthopaedics service at the Royal Berkshire Hospital.
The Service Manager plays an essential role in the leadership of the service, helping to shape the direction of the service and ensuring its smooth operation on a day-to-day basis.
You will take on the leadership of a mature, experienced Clinical Administration Team (CAT) and have a real opportunity to improve the care received by our patients.
The role would be well suited to an ambitious, driven candidate who is looking for an opportunity to develop their skills in operational and strategic management.
Main duties of the job
As the Service Manager for Trauma and Orthopaedics, you will be responsible for:
- Supporting the Directorate Manager to ensure the smooth operation of all aspects of the Trauma and Orthopaedic service.
- Leading forward planning for the service, including ensuring that theatre lists and clinics are well organised and well utilised, and leading improvement work in this area.
- Delivering insights and recommendations into the future planning and strategy of the service, undertaking data analysis and working with the leadership team to explore how this can inform effective service operation.
- Leading the Clinical Administration Team, fostering a positive, collaborative culture and ensuring good outcomes and working practices.
- Acting as a core member of the Trauma and Orthopaedic management team, representing the service both internally and externally and deputising for the Directorate Manager where required.
Working for our organisation
Diversity makes us interesting… Inclusion is what will make us outstanding.
Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.
If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.
Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.
Detailed job description and main responsibilities
Please refer to the attached Job Description and Person Specification for further details of the role.
If you would like to discuss this role or arrange a visit, please kindly contact the Directorate Manager.
Person specification
Qualifications/Training
Essential criteria
- Educated to first degree or equivalent experience.
- Management/leadership qualification or equivalent experience at post graduate level.
Desirable criteria
- Master’s degree
Experience
Essential criteria
- Proven experience of working in management/leadership role in acute healthcare.
- Experience of leading and motivating a team.
- Experience of performance management leading to a positive outcome
- Leading service change to improve performance.
Desirable criteria
- Responsible for budget and budget setting.
- Business case development.
Knowledge & Skills
Essential criteria
- Awareness of current national access standards.
- Financial procedures, budget setting and financial processes.
- Business planning.
- Good analytical and problem solving skills – ability to analyse complex data and information.
Desirable criteria
- Business planning.
- Change management.
Personal Qualities
Essential criteria
- Ability to work independently and make decisions.
- Strong communication skills, both written and verbal – able to provide and receive highly complex, sensitive information, use persuasion, influencing and negotiation skills with individuals and groups including stakeholders.
- Ability to embrace, lead and drive change. Able to prioritise and organise own workload and direct the work of others, adjusting plans as needed.
- Able to work flexibly to meet role demands. Demonstrates strong desire to improve performance and services.
Documents to download
Further details / informal visits contact
- Name
- Joe Pither
- Job title
- Directorate Manager
- Email address
- [email protected]
- Telephone number
- 0118 322 7415
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