Job summary
- Main area
- Clinical Administration (CAT 5 Team- Trauma and Orthopaedics)
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 193-7556982PCG
- Employer
- Royal Berkshire NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Berkshire Hospital
- Town
- Reading
- Salary
- £31,049 - £37,796 per annum
- Salary period
- Yearly
- Closing
- 16/11/2025 23:59
Employer heading
Deputy Patient Pathway Manager (CAT 5 Trauma and Orthopaedics)
NHS AfC: Band 5
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”
Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements. The Trust’s overall rating has also improved to ‘good’.
We are Compassionate in our thoughts, words and actions
We are Aspirational and have a true desire to be dynamic and to innovate
We are Resourceful and responsible in the way we work and live
We are Excellent in our development, fairness and sharing best practice
At the Royal Berkshire NHS Foundation Trust, we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification. While we recognise that some applicants may use AI tools during the process, please be mindful that AI-generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI generated content is discouraged by the Trust and may diminish the candidates chances of success.
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.
Job overview
Band 5 Deputy Patient Pathway Manager (CAT 5 - Trauma and Orthopaedics)
(Please Note: the start date for this post will be March 2026)
This vacancy offers a genuinely exciting opportunity to join the leadership team of a highly performing and well regarded team, the Trauma and Orthopaedics service at the Royal Berkshire Hospital.
The DPPM supports the Patient Pathway Manager (PPM) and Directorate Management Team (Clinical Director, Matron, Directorate Manager, and Service Manager) in the efficient and effective operational management of the Clinical Administration Team (CAT 5) service in order to deliver continually improving, high quality patient care.
The Deputy Patient Pathway Manager (DPPM) will provide support and expert knowledge to the Clinical Admin Team for Trauma and Orthopaedics and have a real opportunity to improve the care received by our patients
The DPPM has delegated responsibilities for a range of operational activities working autonomously using initiative and their specialist knowledge and experience of the service to make decisions.
Main duties of the job
To support the Patient Pathway Manager and Directorate Senior Management Team (Clinical Lead, Matron, and Directorate Manager) in the efficient and effective operational management of your respective service/s in order to deliver continually improving, high quality patient care.
To provide support and expert knowledge to the team of patient pathway coordinators and associated roles within the admin team.
Delegated responsibilities for a range of operational activities (in the absence of the PPM), working autonomously using initiative and their specialist knowledge and experience of the service to make decisions.
Assist with the delivery of the daily operational business of the designated service area as well as contributing to the development and implementation of strategic plans.
To assist with overseeing all administrative and clerical processes to enable a high quality, effective, patient-focused service to be delivered.
To ensure that standard operating procedures are followed, to help ensure the achievement of all performance targets.
In the absence of the Patient Pathway Manager, the Deputy Patient Pathway Manager will be responsible for providing regular updates on performance and the escalation of issues which hinder the delivery of a smooth patient pathway to the Directorate Management Team.
Working for our organisation
Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful places to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our "CARE" values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
Detailed job description and main responsibilities
Please refer to the attached Job Description and Person Specification for further details of the role.
Person specification
Qualifications
Essential criteria
- Educated to A-level, or NVQ Level 4 in Business Administration/Customer Care or acquired equivalent experience
- GCSE or equivalent in English and Maths, grades A-C
Desirable criteria
- Educated to degree or equivalent experience/qualification
- Management qualification or business qualification or equivalent experience
Experience
Essential criteria
- Supervisory experience of administrative staff
- Data quality management
- Knowledge of CAT patient pathways
Desirable criteria
- Thorough knowledge of healthcare administrative systems and processes
Skills, Knowledge & Abilities
Essential criteria
- Advanced use of EPR with the ability to interrogate the system
Documents to download
Further details / informal visits contact
- Name
- Louise Walters
- Job title
- Patient Pathway Manager CAT 5
- Email address
- [email protected]
- Telephone number
- 0118 322 8640
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