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Job summary

Main area
DDaT
Grade
NHS AfC: Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
193-7569707COR
Employer
Royal Berkshire NHS Foundation Trust
Employer type
NHS
Site
Royal Berkshire Hospital
Town
Reading
Salary
£47,810 - £54,710 per annum
Salary period
Yearly
Closing
16/11/2025 23:59
Interview date
02/12/2025

Employer heading

Royal Berkshire NHS Foundation Trust logo

Server Engineer

NHS AfC: Band 7

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”

Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements.  The Trust’s overall rating has also improved to ‘good’.  

We are Compassionate in our thoughts, words and actions

We are Aspirational and have a true desire to be dynamic and to innovate

We are Resourceful and responsible in the way we work and live

We are Excellent in our development, fairness and sharing best practice

At the Royal Berkshire NHS Foundation Trust, we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification. While we recognise that some applicants may use AI tools during the process, please be mindful that AI-generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI generated content is discouraged by the Trust and may diminish the candidates chances of success.

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us.  We offer a range of learning and development for all employees may you be clinical or non-clinical.  

Job overview

The Server Engineer (SE) role is a technical position.

The role requires an extensive knowledge and experience of Windows
Server operating systems, Microsoft Hyper-V/Azure/365, server and
storage hardware in an enterprise environment. A good working
understanding of networking technologies is also required.

This role requires knowledge of the following technologies and/or
skills: *
• Virtualized environments such as Microsoft Hyper-V
• Active Directory, DNS, DHCP, WSUS, DFS GPO’s etc…
• Office 365 (SharePoint, Teams, Exchange Online)
• Mail & Web filtering tools
• Windows Server & Exchange
• VPN applications such as Microsoft Direct Access or Always on VPN
• Remote Desktop Services
• Backup and recovery tools such as Microsoft DPM
• Antivirus – Sophos, Windows Defender
• Microsoft SQL Server
• Microsoft SCCM

The post holder, alongside the other SE’s, will be responsible for the
installation and maintenance of the server estate, to include coordinating
any installs, moves, changes, break/fix and decommissioning of physical
assets.

The post holder will also be responsible to the Server Specialist, for the
efficient and effective support of Information Technology and Computerised systems and services throughout the Trust, to support first class patient
care

Main duties of the job

  • Install, maintain, and decommission physical and virtual server assets.
  • Coordinate server-related changes, break/fix tasks, and upgrades.
  • Provide technical support across the Trust’s IT systems and services.
  • Work collaboratively with other SEs and report to the Server Specialist.
  • Contribute to the Trust’s Target Operating Model (TOM), supporting day-to-day services, small improvements, and larger digital projects.

Working for our organisation

Diversity makes us interesting… Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Detailed job description and main responsibilities

1. Communication and Relationships

  • Liaison with Key Stakeholders: Act as a technical specialist, providing expert advice on server-related matters to key decision-makers, senior management, and departmental heads. Communicate complex technical issues clearly to non-technical stakeholders.
  • Collaborative Working: Work closely with the IT Infrastructure Manager, Server Specialist, clinicians, and other departments to align server infrastructure with Trust requirements. Maintain strong relationships with third-party vendors to ensure SLAs are met.
  • Technical Reporting: Produce detailed reports on server environment metrics, capacity planning, and incident analysis to support senior management decision-making.

2. Technical Server Management

  • Server Infrastructure Management: Design, configure, install, maintain, and troubleshoot the Trust’s server infrastructure, including on-premise servers, virtual environments, storage systems, and backups.
  • System Monitoring and Maintenance: Implement monitoring tools and perform regular preventative maintenance to ensure optimal performance.
  • Hardware Maintenance: Conduct physical maintenance such as drive replacements, memory upgrades, and component swaps.
  • Backup and Disaster Recovery: Manage backup and recovery procedures, regularly testing plans to ensure data integrity and service continuity.
  • Security and Patching: Enforce virus protection and patching protocols, following security best practices.
  • Capacity Planning: Review and optimize server capacity to meet future demands and support growth.

3. Analytical and Judgement Skills

  • Technical Problem Solving: Act as escalation point for complex issues, using analytical skills to interpret logs and performance data.
  • Risk Assessment: Identify and mitigate risks including security vulnerabilities and hardware failures.
  • Decision-Making: Make informed decisions on upgrades and expansions, balancing technical needs with financial constraints.

4. Planning and Organisation

  • Project Management: Lead or support server infrastructure projects, ensuring timely and aligned delivery.
  • Change Management: Oversee server changes through Trust’s change control processes, minimizing service disruption.
  • Preventative Maintenance: Plan and execute maintenance schedules to ensure system reliability and security.

5. Physical and Financial Resources

  • Physical Server Maintenance: Manage installation and configuration of server hardware in data centres.
  • Resource Allocation: Allocate server resources efficiently and cost-effectively.
  • Procurement: Collaborate with suppliers and procurement teams to source best-value hardware/software.
  • Budget Management: Monitor budgets and identify cost-saving opportunities.

6. Service Development and Implementation

  • Service Improvement: Continuously assess infrastructure for enhancements in performance and reliability.
  • Business Requirements Translation: Convert clinical and administrative needs into technical deliverables.
  • System Enhancements: Lead performance tuning and feature upgrades, ensuring documentation and change control compliance.
  • Server Documentation: Maintain up-to-date technical documentation for all server systems.

7. On-Call Support

  • Out-of-Hours Cover: Participate in on-call rota to support critical systems outside business hours.
  • Incident Resolution: Serve as primary contact during incidents, coordinating resolution and escalation as needed.

Person specification

Qualifications

Essential criteria
  • Degree in Computer Science, Information Technology, or a related field, or equivalent experience.
Desirable criteria
  • Microsoft MCSE/MCSA or equivalent qualification.

Experience

Essential criteria
  • At least 4 years of relevant experience in similar roles
Desirable criteria
  • IT experience gained in Acute healthcare setting

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Florence Nightingale FoundationNational Preceptorship for Nursing Quality Mark 2024

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Adam Howson
Job title
Infrastructure Manager
Email address
[email protected]
Telephone number
0118 322 5111
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