Job summary
- Main area
- DDaT - Infrastructure
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 193-8090010COR
- Employer
- Royal Berkshire NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Berkshire Hospital Main Site
- Town
- Reading
- Salary
- £39,959 - £48,117 per annum
- Salary period
- Yearly
- Closing
- 16/08/2026 23:59
Employer heading
Packaging Engineer
NHS AfC: Band 6
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”
Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements. The Trust’s overall rating has also improved to ‘good’.
We are Compassionate in our thoughts, words and actions
We are Aspirational and have a true desire to be dynamic and to innovate
We are Resourceful and responsible in the way we work and live
We are Excellent in our development, fairness and sharing best practice
At the Royal Berkshire NHS Foundation Trust, we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification. While we recognise that some applicants may use AI tools during the process, please be mindful that AI-generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI generated content is discouraged by the Trust and may diminish the candidates chances of success.
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.
Please note: all vacancies automatically close when 50 applications have been received.
Job overview
The Packaging Engineer will be responsible for supporting the delivery of
technical excellence in their field of specialism and assisting the DevOps
Specialist in ensuring that all systems are optimally configured to provide a high-quality service to all RBH end users. The postholder will mainly be
responsible for undertaking the configuration, management and
maintenance of all hardware and software components of RBH’s network and infrastructure.
You will work within the infrastructure team collaborating with Server
Engineers, Devops Engineer and Device Engineer.
You will work specifically with the Devops Engineer, to lead on the software packaging capability for the organisation.
Together you will provide technical specialties and provide technical
expertise in application packaging and supporting technologies.
Main duties of the job
- Provide software application packaging services to end users and deliver applications to end users that meet RBH deployment strategy and security policies.
- Work in a collaborative manner with other DDaT colleagues to deliver tasks successfully.
- Plan, configure, manage and maintain all hardware and software components of specialist area to deliver optimum system availability to users, and ensuring all supplier provided patches and upgrades to the operating system, database, tools and utilities are applied in a timely manner.
- Maintain the security and integrity of all systems related to specialist area including managing all user access rights and implementation of any necessary backup regimes and other disaster recovery procedures.
- Providing technical and administrative support for specialist systems, including the production of system specification documentation and the production of relevant procedures and protocols.
- Monitoring and managing system performance, capacity and growth, providing advice on necessary upgrades and replacement of hardware and software to maintain the reliability of the systems. Implement hardware changes and upgrades and database upgrades and migrations to maintain system performance and growth capacity.
- Ensuring compliance with Trust guidelines and other relevant policies.
- To maintain awareness of technical developments and research new technologies with a view to providing advice to DevOps Specialist on suitable deployment strategies for RBH.
Working for our organisation
Diversity makes us interesting… Inclusion is what will make us outstanding.
Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.
If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.
Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.
Detailed job description and main responsibilities
- Provide software application packaging services to end users and deliver applications to end users that meet RBH deployment strategy and security policies.
- Work in a collaborative manner with other DDaT colleagues to deliver tasks successfully.
- Plan, configure, manage and maintain all hardware and software components of specialist area to deliver optimum system availability to users, and ensuring all supplier provided patches and upgrades to the operating system, database, tools and utilities are applied in a timely manner.
- Maintain the security and integrity of all systems related to specialist area including managing all user access rights and implementation of any necessary backup regimes and other disaster recovery procedures.
- Providing technical and administrative support for specialist systems, including the production of system specification documentation and the production of relevant procedures and protocols.
- Monitoring and managing system performance, capacity and growth, providing advice on necessary upgrades and replacement of hardware and software to maintain the reliability of the systems. Implement hardware changes and upgrades and database upgrades and migrations to maintain system performance and growth capacity.
- Ensuring compliance with Trust guidelines and other relevant policies.
- To maintain awareness of technical developments and research new technologies with a view to providing advice to DevOps Specialist on suitable deployment strategies for RBH.
- Responsible for maintaining own specialist skills with appropriate professional training.
Packaging Engineer - Carry out support and service to all customers during the agreed working hours, including any out of hours working.
Person specification
Qualifications
Essential criteria
- Educated to degree level in relevant subject
- Equivalent level of experience of working at a similar level in specialist area
- Demonstrate qualification and expertise in software packaging
- Knowledge and qualification of standard technologies such as SCCM, AppV and MSIX AppAttach
Desirable criteria
- Formal technical qualification, e.g. MCSE or equivalent
- Leadership qualification
- Customer service qualification
Experience
Essential criteria
- Proven experience of being able to speak credibly and authoritatively to technical and non-technical audiences and assimilate technical language quickly and effectively
- Knowledge and experience of the delivery of clear communicator with excellent writing, report writing and presentation skills
- Experience of being able to construct and deliver clear ideas and concepts concisely and accurately for diverse audiences
- Evidence of excellent customer service skills
- Proven experience of improving services and performance for end users
- Experience of software packaging using industry standard tools such as Flexera Admin Studio and deployment of legacy Windows applications and UWP using SCCM or Intune
Desirable criteria
- Experience of working within a healthcare environment
- Experience of working within a busy, fast moving digital environment
Skillss, Knowledge & Abilities
Desirable criteria
- Ability to communication on complex matters and difficult situations, requiring persuasion and influence
- Ability to nurture key relationships and maintaining personal networks
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands
- Good planning and risk management skills, with the ability to pre-empt potential issues and mitigate effectively to stop system disruptions occurring
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Adam Howson
- Job title
- Infrastructure Manager
- Email address
- [email protected]
- Telephone number
- 0118 322 5111
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