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Job summary

Main area
Paediatrics
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
193-7357963UCGB4-PPC
Employer
Royal Berkshire NHS Foundation Trust
Employer type
NHS
Site
Cat 7 Royal Berkshire Hospital
Town
Reading
Salary
£27,485 - £30,162 per annum
Salary period
Yearly
Closing
06/08/2025 23:59

Employer heading

Royal Berkshire NHS Foundation Trust logo

Patient Pathway Coordinator - Data Quality

NHS AfC: Band 4

Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements.  The Trust’s overall rating has also improved to ‘good’.  This is a great opportunity to join our clinical or non-clinical teams to create a positive and motivating environment within our trust.  Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”

We are Compassionate in our thoughts, words and actions

We are Aspirational and have a true desire to be dynamic and to innovate

We are Resourceful and responsible in the way we work and live

We are Excellent in our development, fairness and sharing best practice

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us.  We offer a range of learning and development for all employees may you be clinical or non-clinical.  

Job overview

        A primary function of an administrator leading in the role of data collection and submission is working closely with clinical teams across Paediatrics, HDU and Neonates.

 

        The post holder will be responsible for co-ordinating and overseeing sustainable delivery of RTT within the 18 week validation team.

 

·     They will be required to have a good working knowledge of NHS data standards and definitions in addition to previous experience of the Cerner Millenium product and other information systems used in the Trust.

·        

         The role requires an ability to review and analyse numerous complex issues arising from erroneous data and to diagnose reasons for errors, both user and system generated, along the 18 week pathway. Once diagnosed the post holder is required to develop, test and work to implement corrective actions, working with all staff groups to enable the Trust to deliver the required RTT standards and proactively monitor and track patients through their pathway.

 

·        The post holder is expected to work closely with the Informatics department, the Training team and operational teams to improve data entry processes, inform future training requirements and recommend opportunities for improvement in the sustainable delivery of 18 weeks.

 

·       They will function as a key member of the validation team to proactively monitor and track 18 Week referrals in order to ensure that patient journeys are processed in a timely and efficient manner in line with nationally and locally defined targets.

 

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Main duties of the job

1. To support the patient pathway manager in the development of key documents relating to data quality, departmental strategy and monitoring reports.

2. To ensure the delivery of all RTT objectives and work with the 18 weeks supervisor to identify future priorities and opportunities for improving data quality in these areas across the Trust

3. To act as a senior RTT lead and advisor within operational divisions

4. To develop an approach of continuous improvement in the identification and reduction of errors arising from EPR and RTT understanding to promote a culture of ownership and excellence within the Trust.

5. To navigate patients through their care pathway from point of referral through to treatment in accordance with locally and nationally defined timescales using hospital IT systems including PAS.

6. To submit all data for Level 2 HDU activity in line with national policies.

To arrange an informal visit please contact Bola Awe - [email protected]

Working for our organisation

Reading sits on the River Thames and is served by road and rail links to London, Oxford, and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work, and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC recently rated the care provided by The Royal Berkshire NHS Foundation Trust as Good.

Our CARE values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

Detailed job description and main responsibilities

Please refer to the attached Job Description and Person Specification for further details of this post.

Person specification

Education, qualifications and training

Essential criteria
  • Demonstrable further education or equivalent experience
  • GCSE or equivalent in English and Maths, grades A-C
Desirable criteria
  • Educated to degree level
  • ECDL

Experience

Essential criteria
  • Previous NHS experience
  • Experience of working with NHS data and patient information.
  • Recent experience in the use NHS IT systems
  • Experience of patient pathways
  • Staff supervision, able to support, train and assist others in managing priorities
  • Knowledge of current issues affecting information within the NHS
  • Experience of information / data management
Desirable criteria
  • Previous experience of supervising staff or line management experience
  • Previous involvement with project management

Skills Knowledge and Abilities

Essential criteria
  • Strong working knowledge and application of RTT and access principles
  • Knowledge of data protection and patient confidentiality requirements
  • Able to interpret complex data and present information in a clear and concise way to support decision making
  • Thorough knowledge of healthcare administrative systems and processes
  • Understanding of patient priorities and performance targets related to appointments and waiting times
Desirable criteria
  • Good knowledge of speciality specific patient pathways

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.National Preceptorship for Nursing Quality Mark 2024Florence Nightingale Foundation

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Bola Awe
Job title
Patient Pathway Manager
Email address
[email protected]
Telephone number
07796994822
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