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Job summary

Main area
Payroll and Pensions
Grade
NHS AfC: Band 8b
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
193-7630419COR
Employer
Royal Berkshire NHS Foundation Trust
Employer type
NHS
Site
Princes House
Town
Reading
Salary
£64,455 - £74,896 dependent on experience
Salary period
Yearly
Closing
09/12/2025 23:59

Employer heading

Royal Berkshire NHS Foundation Trust logo

Head of Payroll Services

NHS AfC: Band 8b

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”

Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements.  The Trust’s overall rating has also improved to ‘good’.  

We are Compassionate in our thoughts, words and actions

We are Aspirational and have a true desire to be dynamic and to innovate

We are Resourceful and responsible in the way we work and live

We are Excellent in our development, fairness and sharing best practice

At the Royal Berkshire NHS Foundation Trust, we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification. While we recognise that some applicants may use AI tools during the process, please be mindful that AI-generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI generated content is discouraged by the Trust and may diminish the candidates chances of success.

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us.  We offer a range of learning and development for all employees may you be clinical or non-clinical.  

Job overview

An exciting opportunity has arisen to lead the payroll and pension function for the Royal Berkshire NHS Foundation Trust, reporting to the Director of Finance. Due to the upcoming retirement of our long standing Head of Payroll Services we are presented with a unique opportunity to recruit his successor. 

The department provides payroll and pension services to both the Royal Berkshire  NHS Foundation Trust and Berkshire Healthcare NHS Foundation Trust. 

We are looking for an enthusiastic and experienced payroll leader to join the team and lead it in both the transition period and with a view to longer term service development and delivery.

For further information potential applicants are invited to contact Mike Clements, Director of Finance, for an informal conversation

Main duties of the job

  • To create and to lead a set of functions which provide proactive payroll services to all areas of the Trust
  • To ensure the Trust makes informed decisions about employee remuneration and benefits by working closely with the Directors of Finance and Directors of HR of clients, by interpretation of organisation strategies in relation to the development of employee remuneration and benefits and facilitating the implementation of these strategies
  • To be responsible for leading the function of Payroll services providing all Trust Care Groups and Departments with information, advice and recommendations to assist personnel with decision – making
  • To be responsible for the accurate & timely submission of all RTI & P11D returns to the Inland Revenue for all Trusts.
  • To ensure the department is proactive in future developments of Trust Payroll services
  • To provide necessary and relevant advice for employees on payroll and pension matters.
  • To develop the provision of the payroll service within the Berkshire West Place to satisfy the National and Local Shared Services Initiatives
  • To lead the payroll function of the Trust with the very minimal guidelines and the ability to act entirely on their own initiative

Working for our organisation

Diversity makes us interesting… Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Detailed job description and main responsibilities

Strategy

·         Interpreting statutory legislation and providing authoritative advice to all staff across two Trusts on specialist payroll and pension matters

·         Ensure that the Payroll department resources are aligned with the Trust business strategy

·         Ensure that services are provided in accordance with agreed levels of service and the required standards of probity and in an efficient manner and provide value for money

·         Liaise with directors to ensure the services being provided are aligned with the operational requirements of the Trust

·         Formulate long-term strategic payroll plans for the Trust and for the component parts of it, allowing for variations in internal and external circumstances

·         Present senior managers throughout the Trust with expert interpretation and analysis of their Payroll and Pension information

·         Carry Corporate responsibility for the development and implementation of payroll and pension advice to all Trust personnel

·         To understand the business fully, enabling the Payroll function to drive change such that the Trust fulfils its strategic objectives utilising “lean” methodologies and planning

·         Develops payroll and pension policies for the organisation, working jointly with other organisations to create a consistent approach.  Corporate responsibility for the implementation of all national policies and practices

 

Management

·         Prepare and maintain a rigorous standards-based approach to all core activities, to ensure that work throughout the Department is quantified and that outputs are measured to inform continuous improvement

·         Ensure that all staff within the Department are engaged in measuring the quality of their work, that core processes are coherent and are well understood and that the input of department staff and stakeholders is routinely sought in pursuit of enhancement to service levels

·         Prepare a detailed schedule of all key dates for Payroll reporting and ensure that the data input streams are organised to feed in to those and that staff are organised and capable of making the necessary contributions

·         Holds the budget for both pay and non-pay for the Payroll department servicing two Trusts

·         Responsibility for the management of several independent payroll departments.  This would typically include training, continuing development, performance reviews and disciplinaries

 

Performance

·         To develop, monitor and report against a robust Service Level Agreement with Key Performance Indicators between all organisations serviced by the post holder

·         To interpret and communicate complex payroll, pension and statutory information to Directors of Finance and HR across several organisations

·         Design, maintain and develop pay scale, allowances and deductions databases for all client organisations

·         Absolute ability to analyse a very complex series of pension and redundancy situations and by interpreting this data, provide a range of options for comparison

·         To ensure that all information held is of the highest possible accuracy and secured according to Caldicott Principles

·         To direct the provision of payroll information to fulfil each organisation’s accounting requirements

·         To ensure accurate accounting treatment of payroll information

·         To interpret overall Trust strategy to develop goals and standards for the department

·         To manage the Payroll services of all client organisations ensuring all employees are paid accurately and on time

·         To be responsible for the maintenance of the Trust authorised signatory listing relating to Payroll

·         To be responsible for the collection and payment of monies due to third parties including legal bodies e.g. CSA, Courts etc

·         To communicate at all levels and to a wide variety of organisations, providing highly complex and sensitive information in an understandable format.  Communication may involve one to one meetings or to large groups of staff.  On occasion, the delivery of such contentious information may be to an extremely emotive audience

·         Monthly auditing of all payroll transactions to provide executive information and recommendations accordingly

·         Ability to deal with frequent exposure to distressed employees when faced with redundancy or long term sickness situations

 

Planning

·         To lead the development of payroll systems and processes on behalf of all client organisations

·         To ensure the Payroll and Pension service is at the forefront of developments and is line with the National Payroll Strategy

·         To implement the development of new corporate policies and procedures within the department to meet the changing needs of the client organisations, together with ensuring that all existing policies adequately meet all legislative tax, payroll or pension requirements

·         To communicate efficiently and effectively all financial implications of pension and early retirement scenarios

·         To manage the provision of pension services including computation of and reporting of early retirement, redundancy and ill health calculations and implications.  This also involves making recommendations to employees and employers to aid their decision making

 

 Professional/Technical

  • Lead in the development and implementation of new financial processes that are required for “best practice” Payroll services
  • Continual professional development via a series of technical system training and statutory regulations underpinned by expanding on a post-graduate level knowledge base
  • Introduce modifications to existing computer systems and/or introduce new systems, to enhance the availability and operability of Trust-wide Payroll services
  • Direct responsibility for the implementation of new information systems, such as on line expenses, including processing, generating, updating and storing information for the organisation as a whole

Contract Negotiation

  • To manage the relationships with the external organisations serviced by the post holder
  • To actively seek out additional relationships with other external organisations with a view to providing Payroll services for said organisations

 Staff Management and Development

  • To lead the functional teams in delivering the Directorate objectives. In particular to ensure that the appropriate support and development is given to the staff to achieve the necessary process changes and improvements

Other

  • To actively promote diversity, including race diversity, both in the delivery of the Directorate’s services and in the recruitment, management and development of staff within the Directorate

·         To ensure the management of resources within the allocated annual pay &/or non-pay budget(s)

·         The role will require prolonged periods of intense concentration to undertake detailed and complex financial analysis, involving uninterrupted computer keyboard work

KEY SUCCESS FACTORS

  • Generate new business-management ethic throughout the Trust
  • Setting the programme of long-term strategic service and planning decisions, and forging partnerships for the whole organisation by implementing and developing an appropriate range of programmes
  • Contribute to the overall efficiency and effectiveness of the department and its performance management systems
  • Functions are efficient and effective and demonstrate continuous improvement

Person specification

Experience

Essential criteria
  • Very substantial payroll experience at a senior management level in a large and complex organisation.
  • Expert understanding of payroll and pension processes and audit requirements
  • Proven experience of significant staff management in a changing environment
Desirable criteria
  • Experience of NHS Payroll & ESR systems

Skills and Knowledge

Essential criteria
  • Leadership & Team Skills: able to lead & motivate staff and ensure team objectives/deadlines are met
  • Accuracy and attention to detail
  • Ability to work under pressure to set and ensure strict timetables are met
  • Ability to lead a function

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Florence Nightingale FoundationNational Preceptorship for Nursing Quality Mark 2024

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Candidates to be capped at 25 applications per 1WTE position to be recruited

Documents to download

Apply online now

Further details / informal visits contact

Name
Mike Clements
Job title
Director of Finance
Email address
[email protected]
Telephone number
01183226822
Additional information

Due to response time please use email as a primary method of first contact

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