Job summary
- Main area
- Porters
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Shift Work - Days, Nights, Weekends and Bank Holidays)
- Job ref
- 193-6997020CORB3POT-B
- Employer
- Royal Berkshire NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Berkshire Hospital
- Town
- Reading
- Salary
- £24,625 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 13/05/2025 23:59
Employer heading
Portering Assistant Team Leader
Band 3
Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements. The Trust’s overall rating has also improved to ‘good’. This is a great opportunity to join our clinical or non-clinical teams to create a positive and motivating environment within our trust. Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”
We are Compassionate in our thoughts, words and actions
We are Aspirational and have a true desire to be dynamic and to innovate
We are Resourceful and responsible in the way we work and live
We are Excellent in our development, fairness and sharing best practice
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.
Job overview
The Porters in the Facilities Department undertake the operational delivery of Portering, Mail, Logistics and Waste services within the Trust ensuring that a safe, compliant and quality service is delivered.
The role supports both staff and patients in the professional delivery of services that ensure people and items are moved around the Trust, as required to achieve clinical and facilities requirements
The role contributes to the operational delivery for the Trust wide portering, mail and waste services and supports in the provision of a highly responsive Facilities service to all areas of the Trust to ensure the Trust’s performance requirements are actively supported and delivered with the patient as a customer.
In fulfilling the role Porters will be proactive in working closely with all Trust Care Groups, Directorates, Departments and Team across the Trust and beyond, providing expertise on best practice, effectiveness in portering, mail and waste operational delivery
Main duties of the job
The post holder is expected to:
· Provide and assist with the provision of the services described below to a high standard, to assist with the effective operation of the hospital organisation where the aim is patient care.
· Develop and maintain good working relationships with service users, patients, visitors, staff and managers as well as external agencies providing services to the Trust.
· Communicate and act in a positive manner, which will promote the organisation, by maintaining standards being professional compassionate and caring at all times.
· Maintain a high standard of personal dress/uniform, conduct and deportment in keeping with the nature of your duties, ensuring that the duties carried out will reflect to the credit of the department and Trust.
· Attend yearly statutory training, which will include but not be limited to Minimal Handling, Basic Life Support (Resuscitation), Control of Infection, Fire and Health & Safety.
· Attend training courses and development sessions when required, communication and briefing meetings, communicating positively contributing to the teams and Departments objectives.
Working for our organisation
Join the Royal Berkshire NHS Trust and be part of an organisation that is dedicated to providing outstanding patient care while fostering a supportive and collaborative work environment. At RBH, you’ll have the opportunity to grow your career within a forward-thinking trust that values innovation, teamwork, and professional development. We offer diverse roles in our support services, ensuring that every employee can make a meaningful impact on patient outcomes.
If you're passionate about making a difference in healthcare, we’d love for you to be a part of our team!
Detailed job description and main responsibilities
You are responsible for:
Undertaking in a competent and safe manner range of task to the required standards, frequencies and schedules & on an ad hoc basis in line with the Departments policies and procedures. Pay due regard & observe all Health and Safety procedures including minimal handling regulations the appropriate use of PPE and equipment, COSHH Regulations, HTM’s and Infection control protocols.
Maintaining a clean safe & tidy working environment at all times, switching of unnecessary lights and report any relevant cleaning or Site tidiness issues to the Housekeeping or Estates Departments. Ensuring the following services / duties are carried out which will include but not be limited to:
All patient movement:
By the use of general and specialist equipment, transfer patients by trolley/stretcher & wheelchair to and from wards and departments (including mortuary duties), Using the equipment and method of transfer as advised by medical staff to transfer the patient in a safe and secure manner that maintains patients privacy and dignity in line with departmental policies and procedures. Ensuring specialist supporting medical equipment is transferred and erected in a safe manner. Chaperoning and escorting of patients visitors and staff.
Delivery and collection of clinical & non clinical items
Including: furniture, beds trolley, post, records & notes, food trolleys, goods, medical gasses & pharmaceuticals & pathology stores, mattresses, sterile goods, clean and soiled linen, equipment, specimens and other products and goods. Segregation and disposal of all waste, equipment & furniture. Complete all supporting documentation relevant to the transfer of goods; e.g. chain of Custody Documents.
Maintenance / cleaning of portering equipment
Checking, reporting and taking out of service any portering equipment as necessary in line with department policies and procedures.
Use of equipment:
The safe use and operation and use of all equipment & tool to carry out and support hospital activity including, but not limited to, hand held/electrical/mechanical/battery operated tugs & equipment, housekeeping and domestic cleaning equipment, general maintenance tools, compactor, patient lift and stair climber.
Semi- skilled maintenance
Changing of bulbs/ lamps cleaning of light diffusers, cleaning of grilles/louvers, basic plant cleanliness & maintenance, battery replacement, fixing of shelves and racking, unblocking of toilets basins sinks & sluice, vent radiators, window & door maintenance safety & security. Ensuring equipment & tools are used cleaned stored and maintained correctly.
Person specification
Education
Essential criteria
- • Evidence of adequate level of education
- • Demonstrate adequate level of literacy and numeracy skills
- • Evidence of willingness to undertake training and development
Experience
Essential criteria
- • Customer services experience
- • Is Customer focused.
Desirable criteria
- • Have experience of one of the facilities disciplines or related areas
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Jose Antunes
- Job title
- Portering, Mail and Waste Services Manager
- Email address
- [email protected]
- Telephone number
- 0118 322 7152
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