Job summary
- Main area
- Health Visiting Newbury
- Grade
- Band 2
- Contract
- 12 months (Fixed term end date will be determined after pre-employment checks have been completed)
- Hours
- Part time - 22.5 hours per week
- Job ref
- 371-CFS524-A
- Employer
- Berkshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Health Visiting Newbury , West Berkshire Community Hospital
- Town
- Thatcham
- Salary
- £24,169 per annum , pro rata
- Salary period
- Yearly
- Closing
- 13/07/2025 23:59
- Interview date
- 21/07/2025
Employer heading

Administrator Assistant Health Visiting
Band 2
Job overview
Interview will be held on 21st July 2025
Berkshire Healthcare Foundation Trust has an exciting vacancy for a part time administrator to work with the administration team for health visiting, based at West Berkshire Community Hospital.
We are looking for a highly organised, motivated administrator to join the team of administrators who support the health visiting service in West Berkshire. The ideal candidate will have good organisational, IT (including the use of excel) and communication skills. The team are supportive and friendly and enjoy good working relationships with partner agencies. You must be a driver and have use of a car.
Main duties of the job
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Be responsible for review clinic appointments including mail merge and sending of multiple appointment letters, health related information and questionnaires and take review clinic appointment bookings
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Take, respond to and record accurately all telephone calls and e-mails, initiating action as appropriate, relaying messages accurately, ensuring that all calls receive prompt attention in an efficient and courteous way
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Produce new birth and transfer in packs in preparation for the Health Visitor home visit.
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Manage clinical records, discharge of notes and archiving in accordance with the NHS Code of Practice and local Child Health Information Service
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Undertake clinic and/or reception duties when required communicating directly with service users
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Assist in the receipt and distribution of all mail delivered to the service
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Assist the team in the maintenance and amendment of client demographics within the electronic patient record
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Liaise with other departments and external organisations on matters concerning the department business, on direction
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Manage and monitor own workload, identifying need for support as appropriate
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Collaborate with other Administration Team members, to ensure the department is always fully equipped of both central stock and non-stock items by regular monitoring and keeping relevant staff informed
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Collect departmental statistics/data as and when required
Working for our organisation
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days’ annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- ‘Cycle to Work’ and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Detailed job description and main responsibilities
The “must haves” for this role:
1. Excellent IT and organisational skills
2. Able to work both independently and as part of a team.
3. Good communication skills
4. Flexible and positive approach
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Julie Sheridan on 07717 653890 or email Julie.Sheridan@berkshire.nhs.uk who’ll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person specification
Education/Qualifications/Training
Essential criteria
- Educated to GCSE level or equivalent, in English
- ECDL and / or advanced keyboard skills
Continuous Professional Development
Desirable criteria
- Evidence of ongoing professional development
Previous Experience
Essential criteria
- Working in an office environment
Desirable criteria
- Previous NHS experience
Knowledge, Skills & Abilities
Essential criteria
- Competent in Word, Excel, Outlook, and Database systems
- Work well as part of a team
- Good communication skills both written and oral
- Ability to prioritise and manage own workload.
- Effective time management skills
- Ability to be flexible to meet service need.
- Understands about confidentiality and is sensitive to issues.
- Positive attitude
Additional Requirements
Desirable criteria
- Ability to travel to multiple sites
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Julie Sheridan
- Job title
- PA to Health Visiting and School Nursing Service
- Email address
- [email protected]
- Telephone number
- 07717653890
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