Crynodeb o'r swydd
- Prif leoliad
- Perinatal Mental Health
- Gradd
- Band 3
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos
- Cyfeirnod y swydd
- 371-CFS429-D
- Cyflogwr
- Berkshire Healthcare NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Perinatal Mental Health
- Tref
- Wokingham
- Cyflog
- £25,883 - £26,958 per annum (Incl of HCAS)
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 07/07/2025 23:59
Teitl cyflogwr
Perinatal Mental Health Team Administrator
Band 3
Trosolwg o'r swydd
Join Our Dynamic Perinatal Mental Health Team and help shape the future of patient flow and overall experience throughout our service.
Are you ready to kickstart a new administrative career or enhance your existing career experience by making a real impact in the Perinatal Mental Health Service in Berkshire Healthcare NHS Foundation Trust? We're looking for a passionate, motivated and innovative individual to join our team. As a part of our team, you'll have the opportunity to work on exciting improvements, collaborate with talented professionals, engage with our patient group and referrers and grow your knowledge and skills in a supportive and inclusive environment.
Our service offers mental Health interventions, care, support and treatment to patients in Berkshire and their families during pregnancy and up to two years after giving birth, which is a crucial period for the patients mental and Physical Health. Do you see yourself as being a pivotal valued member of a team that offers such a specialist service? If the answer is yes then we urge you to apply and take your first step to becoming the next member of our wonderful supportive team.
Why You'll Love Working With Us:
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Personal Growth
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Innovative Projects
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Vibrant Culture
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Home working opportunities
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Inclusive Environment
Prif ddyletswyddau'r swydd
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To undertake a range of clerical & administration duties within the Perinatal Mental Health Service in a sensitive and polite manner whilst providing an efficient clerical service to patients, their families, referrers and other professionals in and outside of the team.
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To answer telephone calls into the service from our external agencies, patients, carers, families, staff and all other professional staff in a helpful, professional and courteous manner and to ensure all calls are dealt with politely and efficiently and rerouted where appropriate.
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The post holder will be expected to liaise effectively and professionally with all levels of staff, departments, external organisations and the public, dealing with confidential information in an appropriate manner.
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The post holder will work under the supervision of the administration manager to ensure the effective running of the Perinatal Mental Health Service, prioritising their own workload to meet service expectation.
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You will be the first point of contact for the patients/clients when required. Receive telephone calls and visitors, taking messages and undertaking initial investigations and action when required and promote effective communication across the team.
Gweithio i'n sefydliad
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days’ annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- ‘Cycle to Work’ and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
The “must haves” for this role:
1. You will be skilled in IT functions including Microsoft Excell, Google documents, Microsoft word 365, Power point presentation, publisher and others. Knowledge on the use of RIO which is our current patient system is desirable but not essential because we do have extensive training available.
2. Ability to plan, organise and prioritise your time and strong communication to ensure urgent needs of the service are attended to at all time
3.To have knowledge on general administrative task such as typing, record keeping and information management
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Alex Afoakwah – Service Manager on number: 07929841028 or email: [email protected] who’ll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Manyleb y person
Education/Qualifications/Training
Meini prawf hanfodol
- Literacy and Numeracy skills to GCSE Grade C or above or equivalent
Meini prawf dymunol
- RSA III or equivalent
- NVQ Level 4: Business Studies/ Business Management/ Secretarial/Office Management/ PA or equivalent qualification/experience
Continuous Professional Development
Meini prawf dymunol
- ECDL or equivalent
Previous Experience
Meini prawf hanfodol
- Experience of working as a member of a team in an office environment
Meini prawf dymunol
- Experience of working in Perinatal Mental Health
- Working in a mental health environment
- Previous experience of working in health related environment
Knowledge, Skills & Abilities
Meini prawf hanfodol
- Clear and accurate communications skills
- Understanding of medical & psychological terminology
- IT skills in MS Word 360, Excell, Power point, publisher and familiar with RIO.
Meini prawf dymunol
- Minute & Note taking experience
Additional Requirements
Meini prawf hanfodol
- Knowledge and understanding of data protection act
- Flexible, adaptable can do approach to rapidly changing priorities and a variety of tasks
Meini prawf dymunol
- Ability to travel to multiple sites
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Application numbers
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Alex Afoakwah
- Teitl y swydd
- Service Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07929 841028
Rhestr swyddi gyda Berkshire Healthcare NHS Foundation Trust yn Gwasanaethau Gweinyddol neu bob sector