NHSJobs.com

Job overview

Domestic Facilities Team Leader

We have an exciting opportunity for a Domestic Team Leader to work in a dynamic environment providing high-quality domestic services within the Birmingham Children’s Hospital Facilities Department.  

Responsible for assisting the Deputy Facilities Operational Manager in the day-to-day running and organisation of the Domestic Services Department to provide an efficient and high standard of Domestic Services as outlined in the Domestic and National cleaning standards specifications (2021).

Daily responsibility for Domestic Supervisors and domestic Facilities Assistants working in defined areas. To be responsible for a high standard of personal hygiene and good housekeeping.

You will need to be friendly, approachable and a hard-working team player with a calm and mature approach to work and the ability to motivate and lead the team. Ideally, you will have previous experience in a Team Leader or supervisory role. Team leaders motivate and inspire their team by creating an environment that promotes positive communication, encourages the bonding of team members, and demonstrates flexibility. You must be able to interact effectively with your team to ensure a first-class experience and promote a proactive, and most importantly have a ''can-do'' attitude. 

Hours of working will be morning and evening amounting to 36.7 hours per week.

For questions and enquiries please contact: Tina Small - Deputy Facilities Operational Manager – [email protected]

Main duties of the job

General

1. To ensure all areas for monitoring are conducted within the timescale required and rectifications are completed within timeframes.
2. To liaise with Site Leads, Domestic Leads and Estates Leads to ensure that all failures are rectified.
3. To manage all actions following the audits by overseeing the action plans managing all outstanding and escalating any issues through the correct escalation process.

• To contribute to the continual improvement of audit elements where services can be improved to best support the Services and clinical teams.
• To advise the team leader /assistant facilities manager of any areas of concern, such a repeated failure.
• Communicating goals and deadlines to team members
• To identify any trends in non-conformances and devise action plans to monitor the effectiveness of action plans.
• To assure accurate cleanliness standards across the Trust through high-quality auditing.
• To keep the star rating posters etc. up to date at each site/ward.
• To conduct additional spot checks on team members and supervisors ensuring correct compliance is being observed by assessing team performance and providing feedback to employees.

Working for our organisation

BWC Management Services Limited (also known as Vital Services) is a wholly-owned subsidiary company of Birmingham Womens and Childrens NHS Foundation Trust (BWC). The sole focus of Vital Services is the provision of estates and facilities services and, most importantly, the staff who provide these crucial services who are fundamental to the Trust being able to deliver world-class care. All Estates, Medical Engineering and Facilities staff are employed directly by Vital Services and although not NHS employees, are very much part of the BWC family, working together to be a world-leading team, providing world-leading care.