Job summary
- Main area
- Facilities
- Grade
- Afc Band 8a/VS Grade G
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 284-24-6212377-VSCM
- Employer
- BWC Management Services Ltd
- Employer type
- NHS
- Site
- Birmingham Women's Hospital
- Town
- Birmingham
- Salary
- £50,952 - £57,349 Pro Rata
- Salary period
- Yearly
- Closing
- 09/05/2024 23:59
Employer heading
Facilities Operational Manager
Afc Band 8a/VS Grade G
Job overview
Facilities Operational Manager, Birmingham Women’s Hospital
If you are an experienced manager of soft services within healthcare settings and have a particular interest in catering then please read on. We need someone who is able to speak with knowledge, act with compassion, earn respect and be able to apply the authority the post holds wisely. If this sounds like you then we want to hear from you!
You will be the Birmingham Women’s Hospital site lead for both self-delivered and out-sourced Facilities services. Additionally, you will be called on to bring catering expertise to the wider organisation and to play a vital role in developing and implementing Trust-wide catering strategy. You will need to be skilled in motivating staff and able to apply high levels of rigour and energy.
Our Facilities services run 24/7 so you will also need to be flexible in your availability to work and attend site.
For the right person, we would be pleased to support further training and development opportunity.
This is a Band 8a role for individuals already on and who wish to retain Agenda for Change terms. Salary for those not on Agenda for Change terms will be between £55,024 and £62,221, depending on experience. We are currently unable to provide sponsorship to work in the UK.
For more information contact Phil Orton at [email protected]
Main duties of the job
To operationally lead the provision of soft FM services at Birmingham Women’s Hospital and Parkview Clinic. Responsible for self-delivered services, including switchboard, housekeeping, portering teams. The role also incorporates operational management responsibility of relevant outsourced services such as catering, security, patient transport and car parking.
The post holder will be required to help develop and implement Trust catering strategy and to hold responsibility for monitoring and reporting on food safety compliance of catering providers and Trust activity.
The post holder will be part of the senior Facilities management team and may be expected to be involved in the management across all the Trust sites.
Working for our organisation
BWC Management Services Limited (also known as Vital Services) is a wholly-owned subsidiary company of Birmingham Women's and Children's NHS Foundation Trust (BWC). The sole focus of Vital Services is the provision of estates and facilities services and, most importantly, the staff who provide these crucial services who are fundamental to the Trust being able to deliver world-class care. All Estates, Medical Engineering and Facilities staff are employed directly by Vital Services and although not NHS employees, are very much part of the BWC family, working together to be a world-leading team, providing world-leading care.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at BWC Management Services Limited.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person specification
Skills
Essential criteria
- Able to communicate clearly and succinctly at all hierarchical levels
- Excellent customer care skills with a strong sense of customer focus
- Ability to work independently and demonstrate a high degree of autonomy
- Ability to prioritise own workload appropriately.
- Proven in leadership and motivation of large operational workforces
- Experience of managing managers
- Ability to manage and resolve conflict
- Proficient in MS office and general business administration software
- Able to move around site freely, potentially with long periods of walking / standing
Qualifications
Essential criteria
- Degree or equivalent level of relevant management experience.
- Evidence of ongoing professional development.
- Able to demonstrate ability and motivation to obtain Food Safety Level 4
Desirable criteria
- Post graduate qualification
- Membership by exam or assessment of a relevant professional organisation
- IOSH Qualified
- Food Safety Level 4
Knowledge/Experience
Essential criteria
- Minimum 5 years experience in managing soft FM services
- Operational experience of managing catering services and food safety
Desirable criteria
- Substantial experience of working in a healthcare setting
- Experience of improving client relationships
- Proven change management experience
Employer certification / accreditation badges
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Phil Orton
- Job title
- Associate Director
- Email address
- [email protected]
- Telephone number
- 01213338463
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