Job summary
- Main area
- Administration
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 25 hours per week
- Job ref
- 820-8364268-ASR
- Employer
- Birmingham Community Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- HMP Birmingham
- Town
- Birmingham
- Salary
- £25,272 per annum (pro rata)
- Salary period
- Yearly
- Closing
- 06/11/2026 23:59
Employer heading
Band 2 HMP Receptionist
Band 2
Job overview
Please note, Sponsorships are not provided for this post.
An exciting opportunity has arisen in HMP Birmingham Healthcare for the post of a Receptionist to support our Administrators.
Please be aware that BCHC utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC and any correspondence will be sent via TRAC. We advise that you check your junk/spam emails.
Main duties of the job
The post holder will hold a Level 1 Qualification in Business Administration or equivalent qualification; Knowledge of detailed secretarial procedures and software programmes such as Word, Excel, PowerPoint, E-mail and Outlook.
Previous experience of working within a secure prison setting would be desirable.
Working for our organisation
Be Part of Our Team...
IMPORTANT
· Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
· Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS, telephone contact details and postal address.
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.
Detailed job description and main responsibilities
For further details on the Job Description and Main Responsibilites, please see the attached document.
Person specification
Qualifications
Essential criteria
- GCSE English or Equivalent
Desirable criteria
- Level 1 Qualification in Business Administration or customer services
- ECDL
Experience
Essential criteria
- Previous administration experience working in a health or equivalent environment
Skills and Knowledge
Essential criteria
- Basic knowledge of Microsoft Packages
- Strong Customer Care Skills
- Experience of using spreadsheets
- Ability to work under pressure
Desirable criteria
- Ability to work to tight deadlines
- Good organisational Skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tracy McCaul
- Job title
- HMP Birmingham Reception Supervisor
- Email address
- [email protected]
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