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Job summary

Main area
Assistant Technical Officer
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Part time 30.0)
Job ref
820-7052334-DEN-A
Employer
Birmingham Community Healthcare NHS Foundation Trust
Employer type
NHS
Site
Birmingham Dental Hospital
Town
Birmingham
Salary
£24,625 - £25,674 per annum
Salary period
Yearly
Closing
21/05/2025 23:59
Interview date
10/06/2025

Employer heading

Birmingham Community Healthcare NHS Foundation Trust logo

Band 3 Assistant Technical Officer

Band 3

Job overview

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

The post holder will act in the role of Radiographer helper and will assist the Consultant Radiologist in Ultrasound and Fine Needle Aspiration procedures. The post combines phosphor plate and dark room processing with clerical duties in a busy specialised Radiology Department. There is also a responsibility for the maintenance, chemical changing and Quality Assurance of the processors used for teaching undergraduate and other trainees.

Main duties of the job

Undertaking reception duties greeting patients and checking patient details on arrival and updating Radiology information system in accordance with departmental guidelines. Ensuring that all information entered into the patient administration system is up to date and accurate. Responsible for troubleshooting/problem solving for any breakdowns on the processors within the hospital. Reporting any defects of equipment. Monitoring of radiology bdh xray account and datix equipment updates.  Training new members of staff within the x-ray department, organising and providing practical training for Dental Nurse student. 

Receiving phone calls from patients and external hospitals answering, there will also be the need to speak to the radiography staff regarding patients and queries from the Clinics. Booking appointments for patients with suspected malignancies in accordance with the two week cancer wait target and dealing with associated queries.

 

 

Working for our organisation

Our radiology department is made up of Radiologist,  Radiographer and support staff, we work together to ensure high quality patient care.  Each member of the team bring their expertise contributing to the professional environment.  Our team regularly have huddles to discuss daily priorities and challenges ensuring a smooth workflow and a positive  atmosphere.  We encourage staff to pursue continual professional development through training and opportunity for career progression.

Be Part of Our Team... 

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Detailed job description and main responsibilities

Preparing rooms/bays to receive patients selecting the correct holders and imaging plates.

Standing for long periods of time when assisting or chaperoning the Radiographers x-ray during imaging procedures processing phosphor plates and re-bagging plates, labelling images correctly on SidexisPa’s, Dental Panoramic Tomograms (DPT’s) and Cephalostats are copied for Consultants, students, external hospitals, General Dental Practitioners (GDP’s) and for private patients. This involves either physically copying the films or scanning and producing a digital image. Producing identifying labels for them and labelling them as copies.

Person specification

Qualifications/Training

Essential criteria
  • GCSE passes
  • Relevant clerical qualifications
Desirable criteria
  • Good general education

Experience

Essential criteria
  • Relevant experience in a hospital setting
  • Experience of working with a wide range of professionals.
  • Relevant experience of Digital systems
  • Previous Customer Services experience, working within a customer focused setting
  • Experience of working with both clinical and nonclinical profession
  • Relevant organisational skills
  • Relevant keyboard skills
Desirable criteria
  • Previous administrative experience
  • Relevant communication skills
  • IPM, PAS, RIO & PACS/RIS experience
  • Previous experience as Darkroom Technician
  • Experience of with working with general public

Skills/knowledge

Essential criteria
  • Good attention to detail
Desirable criteria
  • Ability to demonstrate knowledge of NHS access targets and timescales, particularly those that apply to hospital dentistry
  • Familiarity with medical and surgical patient treatment pathways

Personal qualities

Essential criteria
  • Ability to use own initiative and prioritise workload in a methodical approach to work
  • Ability to work as a member of a team.
  • Excellent time keeping
  • Willingness to learn and progress
Desirable criteria
  • Ability to follow tasks through to completion
  • Ability to work under pressure
  • Ability to suggest and implement new procedures

Other job requirements

Essential criteria
  • Enthusiastic
  • Helpful
  • Compassionate manner towards patients, carers and relatives

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Documents to download

Apply online now

Further details / informal visits contact

Name
Morva Woodburn
Job title
Deputy Lead Radiographer
Email address
[email protected]
Telephone number
01214665367
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