Job summary
- Main area
- admin
- Grade
- Band 3
- Contract
- Fixed term: 4 months (Secondment)
- Hours
- Part time - 18.75 hours per week
- Job ref
- 820-7523773-ASR
- Employer
- Birmingham Community Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- CU27, Good Hope Hospital
- Town
- Birmingham
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 28/10/2025 23:59
Employer heading
Band 3 Ward Administrator
Band 3
Job overview
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
**Please note, Sponsorships are NOT provided for this post**
Our vision can be summed up as 'Best Care: Healthy Communities'. BCHC exists to provide the Best Care possible to support the people who use our services, many of whom are among the most vulnerable in our society, to live well in Healthy Communities. So if you want be a part of this, we would love to hear from you.
Within Adults and Specialist Rehabilitation Division we have a part time position of 18.75hrs p/w available at CU27, Good Hope Hospital which we are looking to fill on a 4 month secondment basis.
Main duties of the job
The post holders will be expected to support systems and processes in the team and underpin the smooth running of the office. It is, therefore, essential that you possess excellent organisational and communication skills. There will be an expectation for the postholder to provide cover for other teams within the Adults and Specialist Inpatient services.
The position requires some contact with members of the public, GPs, departments within the Trust, also with external agencies, so good communication and interpersonal skills will be required, along with the ability to work to tight deadlines and prioritise your work.
Working for our organisation
IMPORTANT
- Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
- Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
Detailed job description and main responsibilities
For further details on the main responsibilities, please see the attached job description and person specification.
Person specification
Qualifications / training
Essential criteria
- RSA II or OCR Equivalent word processing or administrative subject.
- NVQ Level II in Business Administration / Customer Service or equivalent experience
- GCSE certificate in English and Maths
Experience
Essential criteria
- Experience in preparation and use of complex IT and data systems, presenting complex written and verbal information.
- Relevant experience in an administrative role.
- Experience of call handling and customer care
Desirable criteria
- Experience of working in a health or custodial setting
Skills/knowledge
Essential criteria
- Excellent organisational/ prioritisation skills and the ability to meet deadlines, often working with sensitive or contentious information within varying environments.
- Work effectively on own initiative or as part of a team.
- Excellent verbal, written and interpersonal communication skills.
- Experience in dealing with a range of disciplines.
- Competent user of MS Word, Excel, PowerPoint and Patient Clinical Systems.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Maria Doddato
- Job title
- Inpatient Administration Team Lead
- Email address
- [email protected]
- Telephone number
- 07395 360748
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