Job overview

An exciting opportunity has arisen for an experienced and highly motivated and dedicated administrator/secretary to provide a comprehensive secretarial service to the lead Consultant Psychiatrist and members of the medical team within the specialist Mood Disorders service. 

The post holder will support the Mood Disorders team (currently the only one available within the West Midlands) to deliver a clinical service which includes out-patient care, IV Ketamine and transcranial magnetic stimulation treatments and to assist in managing the appointments of patients being considered for clinical trials.

With a knowledge of working with people who suffer from poor mental health being desirable, the post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which include the receipt of all correspondence, booking of new patient appointments, diary management, and organisation of meetings and attendance at MDT weekly meetings, and the clinics administration etc.  The audio transcription and text processing of clinical letters, report and other correspondence as required by the medical team.

You will act as a focal point of contact and be responsible for the dissemination of information, messages and enquires for the mood disorders team, liaising with multidisciplinary team members, research teams, other health professionals and staff within the Trust, GP’s, Social Workers, Service Users, Carers and any other appropriate external agencies.

Main duties of the job

We are looking for an experienced and confident Medical Secretary to undertake a wide range of administrative and secretarial duties, the audio transcription for clinical letters, reports, case summaries and other correspondence as required by the consultant, the clinical and research team. They will assist in the organisation and delivery of the Specialist Mood Disorders Clinic which includes a Ketamine Clinic and shortly a Neurostimulation Clinic

It is essential that applicants should be able to work on their own initiative, demonstrate effective organisational skills, the ability to prioritise workload and process enquiries in a confidential and timely manner.

Working for our organisation

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust.  Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year.  We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community.  If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.