Job overview

We are excited to be recruiting four Peer Support Workers on a 12-month fixed-term basis across the following teams: Longbridge Community Mental Health Team, and the Homeless Health Exchange (HeX).

The Peer Support Worker (PSW) role is designed specifically for individuals who have personal, lived experience of navigating mental health challenges and accessing mental health services. PSWs use this unique perspective to build meaningful, empathetic relationships with others who are currently facing similar experiences. By sharing their own recovery journeys, they offer hope, encouragement, and a powerful reminder that change and growth are possible.

In each setting, PSWs will work alongside clinical teams to support individuals in their recovery, promote self-advocacy, and help people feel heard and understood. Whether it’s offering one-to-one peer support, co-facilitating groups, or helping someone navigate services, PSWs play a vital role in creating a more compassionate, person-centred approach to care.

These roles are an opportunity to make a real difference, bringing authenticity, connection, and hope to those who need it most.

Main duties of the job

As a Peer Support Worker, you will use your lived experience of mental health challenges—and where relevant, homelessness—to build trusting, supportive relationships with individuals accessing our services. You will work as part of a multidisciplinary team to promote recovery, empowerment, and engagement.

In the Community Mental Health Teams (Longbridge and Osbourne House):
You will support individuals navigating secondary mental health services, helping them build confidence, develop independent living skills, and transition between services. You’ll offer emotional support, promote self-advocacy, and contribute to care planning, with a focus on identity, empowerment, and person-centred recovery.

In the Homeless Health Exchange (HeX):
You will work alongside outreach nurses to engage individuals experiencing homelessness across a range of settings, including HMOs, day centres, and street outreach. Your role will involve building trust, reducing stigma, accompanying individuals to appointments, supporting access to healthcare, and helping people move toward stability and recovery.

Across all roles, you will contribute to a trauma-informed, inclusive culture, using your insight to shape more compassionate and effective care.

Working for our organisation

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust.  Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year.  We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community.  If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.