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Job summary

Main area
Volunteer
Grade
Volunteer
Contract
Voluntary
Hours
Part time - 12 hours per week (Monday, Tuesday, Wednesday and Friday 3 hours a day)
Job ref
436-7213234
Employer
Birmingham and Solihull Mental Health NHS Foundation Trust
Employer type
NHS
Site
Reaside Clinic
Town
Birmingham
Closing
16/06/2025 23:59
Interview date
27/06/2025

Employer heading

Birmingham and Solihull Mental Health NHS Foundation Trust logo

Shop Volunteer - Reaside

Volunteer

Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Job overview

To assist the shop worker in processing sales for staff and service users in the internal residents shop. To keep the shop well stocked and clean and tidy.

Main duties of the job

You will support the OT Shop Assistant Role to operationally deliver the residents shop by:

·       Undertaking counter duties

·       Using the till to record sales (till training will be offered)

·       Rotate stock and filling shelves

·       Identify and ordering stock

·       Managing till floats and sales cash

·       Working alongside clinicians supporting service users in a worker role

Communication

·       To talk to service users in the line of your duties, who often exhibit challenging behaviour and communicate with them in a way that respects their views, aspirations, autonomy and culture.

·       To demonstrate respect to professional colleagues.

·       To develop therapeutic relationships with service users in the worker role under supervision.

·       To provide advice and support to customers using the residents shop

·       To explain and promote the role of OT and the service; contribute to raising the profile of the service.

·       To build relationship with stock providers

 Professional Ethics

·       At all times to conduct self in a professional manner

·       Adhere to financial policies and procedures

·       To respect the individuality, values, cultural and religious diversity of service users, and contribute to the provision of a service sensitive to these needs

Working for our organisation

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust.  Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year.  We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community.  If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

Detailed job description and main responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Person specification

Skills

Essential criteria
  • Demonstrates knowledge of customer service
  • Basic numeracy and literacy skills
  • Evidence of good working relationships

Employer certification / accreditation badges

We are a Living Wage EmployerPositive about disabled peopleDefence Employer Recognition Scheme (ERS) - BronzeStonewall Health ChampionsDisability confident employerArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Fiona Peyton
Job title
Lead Occupational Therapist
Email address
[email protected]
Telephone number
0121 301 3086
Additional information

Lucy Harrison- OTA shop assistant

[email protected]

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