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Job summary

Main area
Maternity
Grade
NHS AfC: Band 4
Contract
Fixed term: 6 months (until 31st March 2027 to say (6 months with potential extension))
Hours
  • Part time
  • Flexible working
22.5 hours per week (Monday to Friday)
Job ref
284-26-8138793-COAB
Employer
Birmingham Women's and Children's NHS Foundation Trust
Employer type
NHS
Site
BSOL LMNS Programme Management Office
Town
Birmingham
Salary
£28,392 - £31,157 pro rata
Salary period
Yearly
Closing
18/09/2026 23:59
Interview date
05/10/2026

Employer heading

Birmingham Women's and Children's NHS Foundation Trust logo

Maternity Link Support Worker Bengali

NHS AfC: Band 4

Flexible working:

Flexible working arrangements may be considered and discussions with the recruiting manager regarding this are encouraged.  

Job overview

The Maternity Link Support Worker (MLSW) will focus on supporting the Local Maternity and Neonatal System (LMNS) to implement plans for improving better outcomes for pregnant women from ethnic minorities, by supporting delivery of clear communications in relation to the Maternity Care Bundle, Continuity of Carer, Saving Babies Lives and developments of Personalised Care Support Plans. The post holder will work closely with the Community Midwifery Teams, Continuity of Carer teams and local third sector organisations to build wraparound care and well-being service provision based in a community setting to improve outcomes for women from ethnic minorities throughout their pregnancy. 

The MLSW will work within community maternity services to provide individualised support to women and will specifically deliver support to women and their families in a flexible and innovative way. Beyond this, the MLSW will also engage with the wellbeing of the women they interact with, promoting healthy lifestyles and signposting to other relevant services.

Main duties of the job

  • You will have responsibility for managing a caseload, dealing with referrals, signposting, or referring people to specialist services, connecting people with community services to sustain seamless maternity care, providing continuity for their maternity health care and wellbeing needs.
  • Your role involves working with people who might be experiencing issues with access to services connected to complex issues, so you will need good listening and communication skills and be able to build effective partnerships with a wide range of organisations and community groups.
  • Being proactive forming a network with other maternity co-Link Workers and primary care network Link Workers to navigate the woman to the right help/ service.
  • The MLSW will be required to manage their time effectively to meet the needs of the women and their families in addition to service needs as required across the LMNS.

Working for our organisation

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care. 

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

A language test will need to be undertaken as part of the interview process.

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person specification

Qualifications

Essential criteria
  • NVQ Level 3 in Health care or equivalent
  • Key Skills – literacy/numeracy
Desirable criteria
  • GCSE pass in English Language or equivalent
  • Trained in Making Every Contact Count and Motivational Interviewing
  • Level 3 Award in British Sign Language or equivalent
  • Level 3 Certificate in Community Interpreting or equivalent

Knowledge & Experience

Essential criteria
  • Able to demonstrate an understanding of health outcomes for ethnic minority women during pregnancy
  • Healthy lifestyle/behavioural change experience
  • Ability to work independently and as part of a team
Desirable criteria
  • Experience of providing support to women with ethnic minority backgrounds aligned to their social needs
  • Experience working with pregnant women
  • Previous experience in healthcare in the NHS
  • Baby friendly standards training certificate
  • Audit skills
  • Evidence of working with vulnerable patients requiring specialist support

Professional/ Managerial/ Specialist Knowledge

Essential criteria
  • Excellent and accurate data entry skills
Desirable criteria
  • Experience of BadgerNet or patient records management system
  • European Computer Driving License certification, or equivalent

PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

Essential criteria
  • Proficient in reading and writing in the English language
  • Motivational qualities
  • Good written communication skills and computer skills
  • Good IT skills and use of Microsoft Office
  • An ability to speak one of our community languages/ dialects: Urdu/ Bengali/ Arabic/ Pashto/ Somalian/ Romanian/ Patois/ Tigrinya
  • Reliable, punctual, and flexible across hours of work when required
  • Ability to cope with stress
  • Ability to present an open and non-judgemental demeanour
Desirable criteria
  • An ability to read/ write one of our community languages/ dialects: Urdu/ Bengali/ Arabic/ Pashto/ Somalian/ Romanian/Patois/Tigrinya
  • Experience of providing support to women with ethnic minority backgrounds aligned to their social needs

OTHER REQUIREMENTS

Essential criteria
  • Confidentiality
  • May be required to work in other teams and localities as required.
  • Ability to mobilise around the region
  • Demonstrate an understanding of the practices of equality, inclusion, and diversity in the delivery of this role

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleDisability confident leaderCare quality commission - GoodStonewall Silver 2022Disability confident employerCare Leaver CovenantNHS Pastoral CareThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Disability confident committedInvesting in VolunteersHappy to Talk Flexible WorkingOnvero Tide Gold Standard

Applicant requirements

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Samina Malik
Job title
Project Support Officer / MLSW Manager
Email address
[email protected]
Telephone number
07385950789
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