Job summary
- Main area
- Preadmission
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 284-25-7454586-DSNH
- Employer
- Birmingham Women's and Children's NHS Foundation Trust
- Employer type
- NHS
- Site
- Birmingham Children's Hospital
- Town
- Birmingham
- Salary
- £27,485 - £30,162 per annum
- Salary period
- Yearly
- Closing
- 27/10/2025 23:59
Employer heading
Pre-admission Coordinator
NHS AfC: Band 4
Flexible working arrangements may be considered and discussions with the recruiting manager regarding this are encouraged.
Job overview
A full-time Pre-admission Coordinator vacancy has arisen in the Preadmission Department.
To complement our dynamic admin team, you must be enthusiastic, well-organised and have excellent communication skills, as well as having passion for delivering excellent patient care to ensure our families have a positive experience.
If you are looking for a new challenge and enjoy working as part of a team in a busy admin environment, then we would love to hear from you.
For an informal discussion regarding this post, please contact Sarah Benboussad, Assistant Service Manager, 0121 333 6032.
Main duties of the job
Working in the Preadmission Department, you will liaise with patients, parents, carers, Healthcare Professionals, Medical Secretaries and Patient Administration Services to support safe admission of patients attending Birmingham Children’s Hospital.
Working for our organisation
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person specification
Qualifications
Essential criteria
- GCSE (or equivalent) Grade C or above - English
- GCSE (or equivalent) Grade C or above – Maths
- ECDL or equivalent
Desirable criteria
- NVQ Level II or equivalent
Knowledge
Essential criteria
- Relevant experience of working in the NHS
- Understanding of patient confidentiality
Desirable criteria
- Understanding of Data Protection Act 1998
- Knowledge of electronic patient systems
Analytic and Judgement Skills
Essential criteria
- Polite telephone manner
- Clear communication skills
- Effective interpersonal skills
- Decision making ability
- Self-motivated
- Ability to remain calm under pressure
- Reliable, dedicated, punctual, flexible
- Team Player
- Willingness to learn and develop in line with role expectations
- Ability to deal with sensitive situations
- Articulate/methodical
- Ability to work to deadlines
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Sarah Benboussad
- Job title
- Assistant Service Manager
- Email address
- [email protected]
- Telephone number
- 0121 333 6032
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