Job overview

We are looking for a proactive Informatics Project Support Officer to join our dynamic Digital Delivery team.  In this role, you will be the 'engine room' of our IT project portfolio, providing the essential governance, reporting, and administrative backbone that allows our senior IT leaders and clinicians to deliver life-changing technology.

Main duties of the job

As an Informatics Project Support Officer, you will serve as the essential backbone of the Digital Delivery team, balancing rigourous project governance with high-level administrative coordination.  You will be responsible for the 'health' of the project portfolio by maintaining risk logs, collating dashboard reports for senior committees, and acting as a the lead administrator for the department's Portfolio Managment software.  By ensuring that project data is accurate and deadlines are tracked, you enable senior IT leaders to make informed decisions that drive the organisation's digital evolution.

To succeed in this role, you must be methodical problem-solver with a sharp eye for detail and the ability to work independently in a fast-paced environment.  Beyond technical reporting, you will manage the department's operational pulse, coordinating complex meetings, managing stakeholder communications with diplomacy and organising workshops.  We are looking for a proactive individual with advanced Microsoft Office skills and a can-do attitude who can pivot seamlessly from minute taking and office management to technical project assurance.

Working for our organisation

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.

Multi-site working 

The four partner Trusts of the Black Country Provider Collaborative (Dudley Group NHS FT, Royal Wolverhampton NHS Trust, Sandwell & West Birmingham NHS Trust, and Walsall Healthcare NHS Trust) are actively working in partnership to deliver a collective vision focused on providing "better, faster and safer care to the population of the Black Country and beyond". 

To support this vision, we are (where appropriate and safe to do so) actively looking at new models of care which:

Against this context, although this post is hosted by Sandwell & West Birmingham NHS Trust, there may be an expectation to work flexibly across the four partner Trusts to better meet patient and service needs.